Field IT Support Technician

1 week ago


Chicago, Illinois, United States E-Frontiers Full time

Job Title: IT Support Specialist

Company: E-Frontiers

Role Overview:

The primary responsibility of this role is to provide first-line support through incident logging systems and on-site assistance, managing incidents or service requests while utilizing the incident management framework and request fulfillment protocols.

Key Responsibilities:

  • On-Site Technical Assistance: Serve as the principal technical liaison for clients, delivering on-site support for all technological systems.
  • System Oversight and Upkeep: Supervise the health and performance of client systems, ensuring peak functionality through routine maintenance and updates.
  • Problem Diagnosis and Resolution: Identify and rectify technical issues swiftly, escalating more intricate problems to internal teams as required.
  • Incident Response Management: Address incidents and service requests, complying with established SLAs and accurately documenting resolutions.
  • Client Relationship Development: Build and maintain strong relationships with key client stakeholders, understanding their needs and providing appropriate technical guidance.
  • System Improvements and Upgrades: Collaborate with the team to implement system enhancements and upgrades, engaging in testing and validation processes.
  • Training and Knowledge Dissemination: Facilitate training sessions for the client's technical personnel and share knowledge to promote ongoing improvement.

Requirements:

  1. Robust Technical Knowledge: Proficiency in 365, Azure, Endpoint Management, Device Deployment, and AV troubleshooting.
  2. Professional Experience: At least 2 years in a comparable role within the financial services sector.
  3. Analytical Problem-Solving Skills: Capability to assess and propose effective solutions for intricate technical challenges.
  4. Effective Communication and Interpersonal Skills: Strong verbal and written communication abilities, along with excellent interpersonal skills to foster client relationships.
  5. Client-Centric Approach: Ability to comprehend and meet client needs while delivering outstanding customer service.
  6. Adaptability and Flexibility: Ability to thrive in a dynamic environment and willingness to assume additional responsibilities as necessary.
  7. Educational Background: A Bachelor's Degree is preferred in Computer Science, Engineering, or a related discipline.
  8. Training and Onboarding: Required in person, with all associated costs covered.


  • Chicago, Illinois, United States Shartega IT, Inc. Full time

    Field Service IT TechnicianPosition Overview:We are looking for a dedicated Field Service IT Technician to deliver onsite technical assistance and support to our clientele. This position requires proficiency in managing a diverse range of technologies, including computers, servers, printers, and networking systems.Core Responsibilities:Setup and maintenance...


  • Chicago, Illinois, United States Sky Systems, Inc. Full time

    Job OverviewPosition: Field Support TechnicianLocation: On-SiteContract Type: Long-termWork Schedule: Monday to Friday, 8 AM to 5 PMThe Field Support Technician will play a crucial role in the installation, configuration, and troubleshooting of various IT infrastructure components. This position encompasses a wide array of IT hardware and software support,...


  • Chicago, Illinois, United States EOS IT Solutions Full time

    Company Overview:EOS IT Solutions is a leading Global Technology and Logistics firm, specializing in Collaboration and Business IT Support services for some of the largest industry players worldwide. Our commitment to innovation and quality service drives us to deliver exceptional solutions through a multi-domain architecture.Position Summary:The Advanced...


  • Chicago, Illinois, United States Client Full time

    Field Service Technician / Mechanic (New industry training)$27ph - $32ph + Company vehicle + Specialist Training + Overtime + Progression + Excellent Benefits & Healthcare planRemote based in: Chicago metro areaAre you a Field Technician or Mechanic with any mechanical maintenance experience, looking to work for a market leading organization offering...


  • Chicago, Illinois, United States Client Full time

    Field Service Technician - Medical equipment $28ph - $34ph + Company vehicle + Specialist Training + Progression + Excellent Benefits & Healthcare planRemote based in: Chicago metro areaAre you a Field Service Technician with experience working on any medical equipment, looking to work for a market leading organization offering specialist on the job training...


  • Chicago, Illinois, United States RemX | The Workforce Experts Full time

    Compensation and Benefits** Hourly rate between $38 and $45, with overtime opportunities, per diem, comprehensive benefits, and extensive training provided.About the Opportunity** This position is ideal for a seasoned Field Service Engineer or Technician seeking a reliable and expanding organization that offers consistent work and avenues for career...


  • Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job Title: Environmental Research TechnicianCompany: Metropolitan Water Reclamation District of Greater ChicagoOverviewAs an Environmental Research Technician, your role will encompass a variety of technical responsibilities associated with the collection of field and laboratory data in research initiatives focused on agronomy, wastewater management, surface...


  • Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job Title: Environmental Research TechnicianCompany: Metropolitan Water Reclamation District of Greater ChicagoOverviewAs an Environmental Research Technician, your role will encompass a variety of technical responsibilities associated with both field and laboratory data collection in areas such as agronomy, wastewater management, surface water quality, and...

  • Field Technician

    1 week ago


    Chicago, Illinois, United States Tierra Environmental Services, Inc. Full time

    Tierra Environmental Services, Inc. is seeking dedicated and reliable Field Technicians to join our team. As a Field Technician, you will play a vital role in providing essential environmental services. We offer competitive hourly pay and a comprehensive benefits package that includes medical, vision, dental insurance, paid time off, and a 401(k)...


  • Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job Title: Environmental Research TechnicianCompany: Metropolitan Water Reclamation District of Greater ChicagoOverviewAs an Environmental Research Technician, your role will encompass a variety of technical responsibilities associated with both fieldwork and laboratory analysis in the domains of agronomy, wastewater management, surface water quality, and...


  • Chicago, Illinois, United States ENV Services Full time

    Job DescriptionENV Services, Inc. is a leading provider of calibration, certification, and decontamination services, seeking a skilled Field Service Technician to support service operations in Chicago and surrounding areas.We are a nationwide company with over 50 years of experience, and we are committed to delivering exceptional service to our clients. As a...


  • Chicago, Illinois, United States LEEP Forward Full time

    Position OverviewSalary: CompetitiveLEEP Forward & Quantum LEEP Academy, a center dedicated to developmental pediatric therapy and educational initiatives, is seeking Full-Time Behavioral Support Technicians for our K-8 educational programs. Our Quantum LEEP Academy location is designed to foster growth and learning for children.As a multidisciplinary...


  • Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Environmental Research Technician to join our team at the Metropolitan Water Reclamation District of Greater Chicago. As a key member of our research and development team, you will be responsible for conducting a variety of technical duties associated with the collection and analysis of field...


  • Chicago, Illinois, United States Sinai Chicago Full time

    Job title: Surgical Scrub TechnicianCompany: Sinai ChicagoPosition Overview:The Surgical Scrub Technician plays a crucial role in the surgical team, working under the guidance of the Registered Nurse to ensure optimal care for patients undergoing surgical interventions. This position encompasses a variety of responsibilities including direct patient support...


  • Chicago, Illinois, United States System One Full time

    Job OverviewSystem One is seeking a highly skilled Traveling Field Service Technician to join our team. As a key member of our technical services group, you will be responsible for installing and commissioning battery energy storage systems and related products.Key ResponsibilitiesInstallation and Commissioning: Install and commission battery energy storage...


  • Chicago, Illinois, United States Sinai Chicago Full time

    Job Title: Surgical Scrub TechnicianCompany: Sinai ChicagoOverview:The Surgical Scrub Technician plays a crucial role in the surgical environment, working under the guidance of a Registered Nurse. This position is essential in providing support to the surgical team and ensuring the safety and comfort of patients during operations.Key Responsibilities:Assist...


  • Chicago, Illinois, United States Amergis Full time

    Position: Registered/Certified School Behavior TechnicianLocation: Roselle, ILCompensation: $29 per hourWork Schedule: 35 hours per weekJob Overview: The Registered/Certified Behavior Technician is responsible for delivering educational and behavioral support services to children and adults with special needs. This role involves collaboration with...


  • Chicago, Illinois, United States Amergis Full time

    Position Title: Registered/Certified School Behavior TechnicianLocation: Roselle, ILCompensation: $29 per hourWork Schedule: 35 hours per weekJob Overview: The Registered/Certified Behavior Technician is responsible for delivering educational and behavioral support services to children and adults with special needs. This role involves collaboration with...


  • Chicago, Illinois, United States Rittal North America LLC Full time

    About the RoleRittal North America LLC is seeking a skilled HVAC Field Service Technician to join our team. As a key member of our service network, you will be responsible for providing on-site customer support for climate control product installation, planned maintenance, repair, and service training.Key ResponsibilitiesProvide on-site customer support for...


  • Chicago, Illinois, United States YER USA Full time

    Position Overview:The Field Services Engineer plays a vital role in supporting a leading manufacturer of advanced tube and sheet metal fabrication solutions across the United States.Travel Requirements:Willingness to travel extensively, up to 90%, within the USA and Canada.About the Company:With a legacy spanning over 90 years, YER USA specializes in the...