Senior Network Engineer

4 days ago


Dover, Delaware, United States Focused HR Solutions Full time
Job Description:

Job Title: Senior Network Engineer - Hybrid Position

Job Type: Full-time

Company: Focused HR Solutions

Location: Remote (Hybrid)

Job Category: IT & Technology

Job Description:

We are seeking an experienced Senior Network Engineer to join our team in a hybrid position. As a Senior Network Engineer, you will be responsible for designing, implementing, and maintaining our enterprise voice and data communications systems.

Key Responsibilities:

  • Design and implement complex dial plans utilizing Cisco Call Center Express (UCCX) and Oracle Session Border Controllers.
  • Perform daily administration and Add/Move/Changes to Webex Cloud Calling area of Webex Control Hub.
  • Provisioning Webex software-based "Soft Phones" and Webex Cloud-based "Desktop" phones for customers.
  • Maintain clear ties to Redsky E911 application for E911 tracking purposes.
  • Troubleshoot and resolve complex enterprise VOIP issues on Cisco Platform.
  • Experience with updating and creating complex voice dial plans within Oracle Session Border Controllers is a plus.
  • Cisco CCNA or CCNP certification is a plus.
  • Experience working within the Service Now ticketing system is a plus.

Requirements:

  • Experience performing Add/Move/Changes (MACD's) within Cisco Call Manager (CUCM).
  • Experience with (MACD's) Cisco Unity Voicemail.
  • Experience troubleshooting and resolving complex enterprise VOIP issues on Cisco Platform.
  • Experience troubleshooting and resolving Network/TCP-IP communications issues that affect enterprise Voice.
  • Experience performing Add/Move/Changes and design of complex dial plans utilizing Cisco Call Center Express (UCCX).
  • Experience with provisioning Cisco Jabber Soft Phones.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A collaborative and supportive work environment.

How to Apply:

If you are a motivated and experienced Senior Network Engineer looking for a new challenge, please submit your resume and cover letter to us.



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