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Hotel Receptionist

2 months ago

Park City, Utah, United States HYATT Hotels Full time

Job Summary

The Grand Hyatt Deer Valley Hotel is seeking a highly skilled and customer-focused Front Office Agent to join our team. As a Front Office Agent, you will be responsible for providing exceptional guest service and ensuring a seamless registration process.

Key Responsibilities

  • Process guest registrations and communicate hotel services and promotions
  • Provide personalized service to guests, responding to their inquiries and resolving any issues
  • Process forms of payment and maintain accurate records
  • Work collaboratively with other departments to ensure guest satisfaction

Why Work at Hyatt?

As a Front Office Agent at Hyatt, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be empowered to make a real difference in the lives of our guests. You will be part of a team that is dedicated to delivering exceptional service and creating unforgettable experiences.

What We Offer

  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • Free employee meal during shift
  • Generous paid time off
  • Tuition reimbursement
  • Employee stock purchase plan
  • Discounted ski passes

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Ability to stand for long periods and walk long distances
  • Ability to lift, push, pull, and carry moderate amounts of weight
  • Must be able to make quick decisions in tough situations
  • Experience in a similar role or industry preferred