Front Desk Receptionist

10 hours ago


Culver City, California, United States Palihotel Culver City Full time
Front Desk Receptionist Job Description

We are seeking a skilled Front Desk Receptionist to join our team at Palihotel Culver City. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service to our guests, handling check-in and check-out processes, and maintaining a clean and organized front desk area.

Key Responsibilities:

  • Provide friendly and efficient service to guests, responding to their inquiries and resolving any issues in a timely manner.
  • Process guest check-ins and check-outs, handling payments and ensuring accurate billing.
  • Manage the front desk area, maintaining a clean and organized environment, and ensuring that all necessary supplies are available.
  • Collaborate with the sales and operations teams to ensure a smooth experience for all guests.
  • Perform other duties as assigned by management.

Requirements:

  • Minimum two years of experience in a guest reception or similar position, preferably in a luxury hotel setting.
  • Fluency in English, both verbally and non-verbally.
  • Ability to input and access information in the property management system/computers/point of sales system.
  • Work with minimal supervision and maintain confidentiality of guest information and pertinent hotel data.

Benefits:

  • A competitive compensation package, including medical, dental, vision, and life insurance.
  • A 401(k) retirement plan.
  • Paid time off, holiday pay, and sick pay.
  • Career advancement opportunities in a growing company with hotels and restaurants in multiple cities.
  • Professional development and training to help you succeed in your career.

About Palihotel Culver City:

Palihotel Culver City is a boutique hotel located in the heart of Culver City, offering a unique and memorable experience for our guests. We are committed to providing exceptional service and creating a warm and welcoming atmosphere for all our guests.



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