Front Desk Receptionist
10 hours ago
We are seeking a skilled Front Desk Receptionist to join our team at Palihotel Culver City. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service to our guests, handling check-in and check-out processes, and maintaining a clean and organized front desk area.
Key Responsibilities:
- Provide friendly and efficient service to guests, responding to their inquiries and resolving any issues in a timely manner.
- Process guest check-ins and check-outs, handling payments and ensuring accurate billing.
- Manage the front desk area, maintaining a clean and organized environment, and ensuring that all necessary supplies are available.
- Collaborate with the sales and operations teams to ensure a smooth experience for all guests.
- Perform other duties as assigned by management.
Requirements:
- Minimum two years of experience in a guest reception or similar position, preferably in a luxury hotel setting.
- Fluency in English, both verbally and non-verbally.
- Ability to input and access information in the property management system/computers/point of sales system.
- Work with minimal supervision and maintain confidentiality of guest information and pertinent hotel data.
Benefits:
- A competitive compensation package, including medical, dental, vision, and life insurance.
- A 401(k) retirement plan.
- Paid time off, holiday pay, and sick pay.
- Career advancement opportunities in a growing company with hotels and restaurants in multiple cities.
- Professional development and training to help you succeed in your career.
About Palihotel Culver City:
Palihotel Culver City is a boutique hotel located in the heart of Culver City, offering a unique and memorable experience for our guests. We are committed to providing exceptional service and creating a warm and welcoming atmosphere for all our guests.
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