Global Operations Coordinator

1 week ago

Scottsdale, Arizona, United States Rich Sales International Full time
Job Overview

Position Summary:

As a Global Operations Coordinator, you will play a vital role in supporting our international operations at Rich Sales International. Your contributions will ensure the smooth functioning of our administrative processes and enhance our customer service delivery.

Key Responsibilities:

  • Provide comprehensive administrative assistance to the operations team, which includes managing service schedules, processing orders, handling shipping logistics, and preparing financial reports.
  • Leverage your administrative skills to bolster inside sales initiatives, actively engaging with both prospective and current clients.
  • Serve as a primary communication link between the sales and service teams and our suppliers, facilitating effective information exchange and operational efficiency.
  • Maintain and update our Customer Relationship Management (CRM) systems, ensuring that all customer records, sales data, and order details are accurate and up-to-date.
  • Oversee inventory management tasks, including receiving shipments, organizing stock, and providing essential information for customer inquiries related to customs clearance.
  • Manage shipping and receiving processes to ensure timely and accurate deliveries.
  • Utilize your bilingual proficiency in English and Spanish to enhance communication with customers and partners in Spanish-speaking regions.
  • Employ Microsoft Office Suite tools, including Outlook, Excel, Teams, and PowerPoint, to perform daily tasks efficiently.
  • Deliver outstanding customer service by addressing inquiries, resolving issues, and fostering strong client relationships.

Qualifications:

  • Demonstrated experience in administrative and clerical roles.
  • Familiarity with accounting software such as QuickBooks or Peachtree.
  • Proficient in Microsoft Office Suite, particularly Outlook, Excel, Teams, and PowerPoint, as well as CRM systems.
  • Fluent in both Spanish and English, with strong verbal and written communication skills.
  • Able to lift boxes weighing up to 50 lbs when necessary.
  • Experience in inside sales and/or customer service, with a focus on building client relationships and administrative support.
  • Ability to thrive in a dynamic environment while managing multiple priorities effectively.
  • Strong communication, interpersonal, and time management skills.
  • Detail-oriented, organized, and capable of working independently as well as collaboratively.

Compensation and Benefits:

Salary range: $48,000 - $65,000, inclusive of full benefits and bonus opportunities. A 401K contribution plan is available after one year of employment, along with an initial 90-day paid training program.

This position is in-office and follows a standard schedule of 8 AM to 5 PM, Monday through Friday, with a generous vacation package and national holidays observed.

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