Housekeeping Room Attendant

7 days ago


Littleton, Colorado, United States Sonesta International Hotels Full time
Job Summary

The Housekeeping Room Attendant is a vital member of the hotel team, responsible for ensuring the cleanliness and comfort of guest rooms and public areas. As a key player in maintaining the high standards of Sonesta International Hotels, this role requires attention to detail, a strong work ethic, and excellent communication skills.

Key Responsibilities
  • Deliver Exceptional Guest Service: Respond to guest complaints, special requests, and ensure corrective action is taken to achieve complete guest satisfaction.
  • Clean and Service Guest Rooms: Clean and service assigned rooms or areas according to established standards and procedures, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
  • Monitor Laundry Operations: Monitor laundry supplies and equipment to ensure they are sufficient and in working order, operate washers and dryers according to hotel standards and manufacturers' guidelines, and receive soiled linens and inspect for damaged or stained items.
  • Minimize Waste and Maintain Quality Standards: Minimize waste of supplies and amenities within all areas of housekeeping, and maintain high standards of cleanliness and organization.
  • Report Needed Repairs and Unsafe Conditions: Report needed repairs or unsafe conditions to supervisor, and ensure compliance with federal, state, and local laws regarding health and safety services.
  • Perform Other Duties as Assigned: Assist with deep cleaning projects, handle lost and found items, and perform other duties as assigned by supervisor.
Requirements and Qualifications
  • Previous Housekeeping Experience: Some previous housekeeping experience preferred, with a background from the extended stay industry preferred.
  • Language Skills: Ability to speak, read, and write fluent English is preferred, with other languages beneficial.
  • Physical Demands: Frequently standing up, bending, climbing, kneeling, and moving about the facility, carrying, lifting or pulling items weighing up to 75 pounds, and regularly using commercial cleaning chemicals.
  • Availability: Will be required to work mornings, evenings, weekends, and holidays.
Benefits
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • 401(k) Retirement Plan: Company-matched retirement savings plan.
  • Paid Vacation and Sick Days: Generous paid time off policy.
  • Sonesta Hotel Discounts: Discounts on hotel stays and services.
  • Educational Assistance: Opportunities for professional development and education assistance.
  • Paid Parental Leave: Comprehensive paid parental leave policy.
  • Company Paid Life Insurance: Company-paid life insurance policy.
  • Company Paid Short Term and Long Term Disability Insurance: Company-paid short-term and long-term disability insurance policy.
  • Various Employee Perks and Discounts: Access to exclusive employee discounts and perks.


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