Customer Service Representative

5 days ago


Grand Junction, Colorado, United States Reimagined Parking Full time
Job Description

**Job Summary**

We are seeking a highly skilled and customer-focused Parking Lot Cashier to join our team at Reimagined Parking. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, and ensuring a safe and secure work environment.

Key Responsibilities:

  • Provide excellent customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Operate a cash register, handling cash transactions, and maintaining accurate records of sales and customer interactions.
  • Ensure the parking lot is clean and organized, and that all equipment and signage are in good working condition.
  • Report any incidents, accidents, or safety concerns to the Operations Manager or Shift Lead.
  • Communicate effectively with guests, colleagues, and management, using respectful and professional communication skills.
  • Perform revenue drops, reconcile receipts and cash, and maintain a clean and organized work area.
  • Adhere to company policies and procedures, including those related to cash handling, customer service, and safety.

Requirements:

  • Excellent customer service and communication skills.
  • Ability to learn quickly and use sound decision-making to thrive in fast-paced environments.
  • Basic math skills and experience with cash handling is an asset.
  • Previous customer service experience is preferred.

Benefits:

  • Comprehensive Medical, Dental, and Vision Plans.
  • Life and Disability Insurance.
  • 401K Plan with Generous Employer Match and Immediate Vesting.
  • Generous Paid Time Off (PTO).


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