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Customer Service Representative: Full Time and Part Time

2 months ago

Grand Junction, Colorado, United States EXPANDING FIRM Full time

Customer Service Opportunities at Expanding Firm



About Our Company

Expanding Firm is a leading marketing and advertising company that provides exceptional customer service and develops innovative marketing campaigns for high-profile clients in the entertainment and electronics industries.


Job Summary

We are seeking highly motivated and skilled customer service representatives to join our team. As a customer service representative, you will be responsible for providing top-notch customer service to our clients, resolving issues, and exceeding customer expectations.


Responsibilities

  • Provide exceptional customer service to clients via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Meet or exceed customer satisfaction targets
  • Work collaboratively with cross-functional teams to achieve business objectives
  • Participate in ongoing training and development to improve customer service skills

Benefits

We offer a competitive compensation package, including:

  • Competitive hourly rate
  • Opportunities for career advancement
  • Comprehensive training program
  • Collaborative and dynamic work environment

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

What We Offer

At Expanding Firm, we offer a dynamic and supportive work environment that fosters growth and development. We are committed to helping our employees succeed and reach their full potential.