AVP, Claim Operations and AI Data Science Director

2 days ago

Hartford, Connecticut, United States 020 Travelers Indemnity Co Full time
About the Role

This is a unique opportunity to lead our Claim organization's AI and Generative AI initiatives, driving innovation and efficiency in our claim handling process. As an AVP, you will be responsible for developing and implementing advanced analytic solutions to support our Workers Compensation Claim handling processes.

Key Responsibilities
  • Develop and lead a team of data scientists to create AI and Machine Learning models to support our claim handling processes.
  • Collaborate with technology partners to drive analytics out to our products in the marketplace, giving us a competitive advantage.
  • Present analysis, insights, results, and recommendations to executives for decisions.
  • Anticipate potential objections and influence executives to adopt a different point of view.
  • Take ownership of a portfolio of projects and team of managers and leaders, making recommendations that influence business outcomes.
  • Drive teams and leaders to ensure the successful execution of data science strategies.
  • Identify organizational tension and work to build consensus across the organization.
  • Assist in the development of business plans for the portfolio.
  • Influence outcomes in the line of business and/or data science community through discussions, presentations, or peer reviews.
  • Drive team recruiting, training, and talent assessment efforts.
  • Provide guidance and coaching for team members; guide your team to advance their subject matter expertise and to identify future leaders to meet our business objectives.
  • Support the sharing of knowledge and best practices across the Enterprise.
Requirements
  • Masters in STEM related field or equivalent.
  • 10 or more years of related work experience, including 6 or more years of team leadership experience.
  • Industry expertise in modeling/research/analytics or actuarial required.
  • Industry level knowledge of value creation and business model concepts.
  • Regularly interacts with executives and/or major customers using negotiating and/or influencing skills.
  • Subject matter expertise in the majority of external software programs.
  • Ability to apply emerging statistical procedures to large highly complex work.
  • Recognized industry expertise in 2-3 of the following: Regression, Classification, Machine Vision, Natural Language Processing, Deep Learning and Statistical modeling.
What We Offer
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.

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