Service Management Developer

7 days ago

Plano, Texas, United States DISH Full time
About DISH

DISH, an EchoStar Company, has been revolutionizing the future of connectivity for over 40 years. Our business scope encompasses satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network.

Our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

About the Role

We are seeking a skilled ServiceNow Developer to join our Technology teams. As a ServiceNow Developer, you will play a vital role in challenging the status quo and reimagining capabilities across industries.

Key Responsibilities
  • Develop solutions using ServiceNow as the framework
  • Understand the system scope and objectives
  • Follows detailed specifications for application builds
  • Participates in grooming and US creation. Implements User Stories
  • Responsible for coding, testing, debugging, and creating technical documentation
  • Technical knowledge and responsibility of all phases of applications systems analysis and programming
  • Understands the business value or function for which the application is designed
  • Instructing, directing, and checking the work of other technical team members
  • Experience with programming languages and databases including J2EE, Scripting, JSON, SQL
  • Experience building scoped applications
  • Experience in Integration to other applications
Requirements
  • 1+ years of development experience in the ServiceNow platform (in Rome or newer versions)
  • Experience in creating workflows in Flow Designer for catalog items and automation efforts
  • Working knowledge of TSM & FSM modules
  • Experience in Portal development
  • Understanding of REST APIs and credential management
  • Strong understanding of ServiceNow platform components, including Service Catalog, Incident Management, Problem Management, and Change Management
  • Experience with ServiceNow development tools such as Workflow Editor, UI Policy, Business Rules, and Client Scripts
  • Knowledge of ServiceNow APIs and integration methods (REST, SOAP, JSON,)
  • Ability to translate business requirements into technical solutions and effectively communicate with stakeholders at different levels
  • Strong analytical and problem-solving skills with a keen attention to detail
  • Ability to work both independently and collaboratively in a team environment
  • Participate in the full software development lifecycle, including design, development, testing, and deployment
  • Create and maintain technical documentation, including specifications, system design documents, and test plans
Preferred Skills
  • Integration experience (SOAP, REST, and JSON as well as JDBC and file imports)
  • Experience integrating ServiceNow with an API-led Integration Platform
  • Administration of a ServiceNow instance including the management of users, groups, and roles, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience is a plus
  • Experience with rebuilding and refactoring legacy applications in ServiceNow a plus
  • Experience conducting ServiceNow instance upgrades
  • ServiceNow Developer Certification is preferred
Compensation and Benefits

We offer competitive compensation and a comprehensive benefits package, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location.

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