Teller/Client Service Representative

4 days ago


Fredericksburg, Virginia, United States LINKBANK Full time

Job Summary:

This role is responsible for delivering exceptional client experiences at LINKBANK solution centers. The ideal candidate will possess excellent communication skills, a positive attitude, and a willingness to learn and adapt to changing situations.

Key Responsibilities:

  • Provide needs-based client solutions through efficient and accurate transaction processing.
  • Embody the LINKBANK corporate values of LIVE, INTEGRITY, NURTURE, KNOWLEDGE, and demonstrate a commitment to excellence in client service.
  • Process client transactions, including deposits, withdrawals, loan payments, and other banking services, while maintaining a high level of accuracy and attention to detail.
  • Manage cash handling, including balancing cash drawers and vaults, and maintaining accurate records for audit purposes.
  • Order and maintain supplies, including cash and coins, and ensure that solution center records are up-to-date and compliant with Retail Operations Guidelines.
  • Collaborate with colleagues to achieve solution center goals and objectives.

Requirements:

Education/Training: High School Diploma or equivalent.

Knowledge/Skills/Abilities:

  • Ability to multitask and prioritize tasks with minimal supervision.
  • Strong attention to detail and problem-solving skills.
  • Basic knowledge of banking products and services.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Experience: Prior banking experience or at least 1 year of cash handling and client service experience.

Physical and Mental Job Requirements:

  • Ability to verbally communicate instructions and information clearly and accurately to clients and colleagues.
  • Ability to read and comprehend complex schedules and details.
  • Manual dexterity for operating office equipment and computer terminals.
  • Physical stamina for extended periods of standing and walking.
  • Visual acuity required for working at a computer terminal.


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