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Veterinary Client Services Representative
2 months ago
Position Overview
We are seeking dedicated individuals to fill the role of Client Care Specialist at Ethos Veterinary Health. This position is ideal for those who thrive in a dynamic environment and possess a genuine passion for providing exceptional care to animals.
About Ethos Veterinary Health
Ethos Veterinary Health operates a network of specialty and emergency veterinary hospitals, committed to delivering outstanding medical care to pets across North America. Our facilities are known for their collaborative approach and advanced technology, ensuring the highest standards of veterinary excellence.
Key Responsibilities
- Manage incoming calls and schedule appointments for clients and their pets.
- Maintain accurate records and assist with data entry tasks.
- Ensure the reception area is welcoming and organized.
- Provide compassionate support to clients during their visits.
- Process payments and discuss financial options with clients.
Qualifications
- High school diploma or equivalent; vocational training in business or office administration is a plus.
- Experience in a veterinary or medical setting is preferred.
- Strong communication skills, both verbal and written.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Proficient in using computer systems and software.
- Demonstrated ability to remain calm under pressure.
Benefits
- Competitive compensation based on experience.
- Comprehensive benefits package including medical, dental, and vision coverage.
- 401k plan with employer matching.
- Paid time off and employee discounts for pet care.
- Opportunities for professional development and continuing education.
We encourage all qualified candidates to consider this opportunity to contribute to a leading organization in veterinary care.
