Customer Service Representative
4 days ago
Job Title: Customer Service/Admin Assistant
Job Summary:
We are seeking a highly skilled and detail-oriented Customer Service/Admin Assistant to join our team at Sun Technologies. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, processing orders, and ensuring timely delivery of our products.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Process orders and purchasing requests with accuracy and efficiency
- Follow up on all orders to ensure timely delivery and resolution of any issues
- Confirm delivery dates and schedule shipments and expediting as needed
- Quote customers and assist salespeople as needed
- Communicate with sales team regarding customer needs and preferences
Requirements:
- 4+ years of experience in customer service or a related field
- Excellent communication and organizational skills
- Ability to work independently and as part of a team
- Attention to detail and ability to multitask
- Proficient in Microsoft Office programs, including Excel, Word, and Outlook
- Experience with order processing software, such as SL Dynamics
What We Offer:
As a Customer Service/Admin Assistant at Sun Technologies, you will have the opportunity to work in a fast-paced and dynamic environment, where you will be challenged to grow and develop your skills. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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