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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our products, and ensuring a positive experience for our customers.
Key Responsibilities- Uphold Domino's standards of grooming, uniform, and appearance.
- Collect cash and credit card payments.
- Promote pizza products and specials.
- Receive cross-training for preparing products and ingredients, closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
- Check products for accuracy against quality standards.
- Exhibit a sense of urgency when answering store phones or helping carryout customers.
- Provide quality customer service to internal and external customers both over the phone and in person.
- Speak and write clearly and accurately.
- Exhibit comprehension of using a computer-based order entry system.
- Contribute to and promote an atmosphere of teamwork, energy, and fun.
To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be committed to providing exceptional customer service.
