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Customer Service Representative

2 months ago

Danvers, Massachusetts, United States NexDine Full time
Job Summary

The Customer Service Representative is responsible for providing exceptional service to customers in a fast-paced corporate café environment. This role involves assisting with front of house operations, including serving and assisting customers during the check-out process, as well as some light food preparation and maintenance of clean and orderly servery/dining areas.

Key Responsibilities
  • Run the point of sale system and manage cash, credit, or house account payments
  • Provide excellent customer service, including being attentive, approachable, and greeting and thanking customers
  • Ensure customers are being taken care of and the department looks clean and presentable at all times
  • Set up and restock product, displays, coolers, and workstations as needed
  • Prepare light food items, including baking cookies and grab-and-go items
  • Assist with cleaning and restocking the café at the end of the shift
Requirements
  • High school diploma or equivalent
  • Previous food or customer service experience, preferably in a corporate dining setting
  • Dependability and excellent customer service skills
About NexDine

NexDine Hospitality's family of brands provides dining, hospitality, fitness center, and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NexDine Experience is responsive, transparent, and authentic.