Housekeeping Attendant
1 week ago
Compensation Type:
Hourly
Company Overview:
Highgate Hotels is a prominent real estate investment and hospitality management firm recognized for its innovative approach in the industry. With a strong presence in major U.S. gateway cities and a growing footprint in the Caribbean and Latin America, Highgate excels in providing expert guidance throughout all stages of the property cycle, from planning and development to recapitalization or disposition. The company has a successful track record in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, all enhanced by contemporary programming and digital expertise.
Location:
Hotel Effie Sandestin Autograph Collection....Mirmar Beach, Florida
Position Overview:
The Housekeeping Houseperson plays a vital role in maintaining the organization and cleanliness of all designated areas and equipment. This position involves delivering items to guest rooms as requested and supporting Housekeepers by managing the removal of dirty linen and trash.
Key Responsibilities:
- Maintain a friendly, attentive, and courteous demeanor towards all guests, managers, and fellow employees.
- Adhere to safe work practices to ensure the safety of guests and colleagues.
- Perform daily vacuuming and cleaning of floors in accordance with hotel standards.
- Shampoo carpets in public areas as per hotel guidelines.
- Shampoo furniture when necessary.
- Deliver items to guest rooms, offices, and other departments as needed.
- Stock housekeeping closets and carts with necessary supplies.
- Manage items for 'Lost and Found' following hotel procedures.
- Assist in cleaning guest rooms as required.
- Ensure hotel equipment is maintained in proper working order.
- Organize storage of hotel equipment appropriately.
- Complete special projects as assigned by the Housekeeping Manager.
- Strive for overall guest satisfaction.
Qualifications:
- Effective verbal and written communication skills with all levels of employees and guests.
- Ability to listen, understand, and clarify concerns raised by employees and guests.
- Strong multitasking and prioritization skills to meet departmental deadlines.
- Maintain high standards of personal appearance and grooming, including proper uniform.
- Comply with hotel standards and regulations to promote safe and efficient operations.
- Demonstrate initiative in anticipating guest or operational needs.
- Ability to lift, carry, push, pull, or otherwise move objects weighing up to 100 pounds occasionally, and 50 pounds frequently.
- Capability to stand for the duration of the shift.
- High School diploma or equivalent and/or experience in a hotel or related field preferred.
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