Judicial Services Officer

2 weeks ago

Melbourne, Florida, United States Department of Justice and Community Safety Full time

Position Overview

The Judicial Services Officer is responsible for delivering exceptional and efficient client service to individuals engaging with the Department of Justice and Community Safety, while also providing reliable and timely administrative assistance to various regional offices and personnel.

This role primarily operates within the Justice Service Centre, with an expectation of flexibility to support other locations as needed. A valid driver's license is preferred but not mandatory.

Key Responsibilities:

The duties of this position may vary based on the work location, but generally include:

  • Delivering a range of high-quality front desk administrative services, including inquiries and applications related to Consumer Affairs or Births, Deaths, and Marriages, along with other relevant services.
  • Assisting clients, internal and external stakeholders, and the public by gathering, reviewing, and processing applications.
  • Managing reception duties and responding to telephone inquiries for the location.

Candidate Profile:

The ideal candidate will demonstrate:

  • Proficient Written Communication – Ability to create a variety of standard written documents that convey clear information using language suitable for the intended audience.
  • Effective Verbal Communication – Capability to assess the audience and provide tailored, clear information and explanations to diverse groups confidently, while managing challenging interactions with professionalism.
  • Computer Proficiency – Competence in utilizing departmental computer systems for basic word processing, email correspondence, appointment scheduling, and navigating internet and intranet resources.

Application Process:

Interested candidates should submit their applications through the designated platform, including a resume and a cover letter. Acceptable file formats for attachments include .doc, .docx, .pdf, .txt, or .rtf.

Successful applicants will undergo pre-employment screenings, which may encompass reference checks, national police checks, and other relevant assessments depending on the role.

Commitment to Child Safety:

The Department of Justice and Community Safety is dedicated to ensuring the safety and wellbeing of children and young people. We strive to prevent any form of harm affecting children and young people and maintain a zero-tolerance policy towards racism, child abuse, and inequality. We recognize and respect the rights, relationships, identity, and culture of children and young people, ensuring their voices are heard and their concerns addressed. Our goal is to create a culturally safe, child-safe, and child-friendly environment for all children and young people we engage with.

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