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Constituent Liaison Officer
2 months ago
Position Overview
The role of a Constituency Liaison Officer is vital in delivering services to the community within Victoria. As a representative of the Member of Parliament, this position demands a high level of trust and ethical conduct. Maintaining confidentiality is essential when dealing with constituents and visitors, whether in the office or in the broader community.Located in the Member of Parliament's constituency office, you will engage regularly with constituents, community groups, and various stakeholders. Your primary responsibilities may encompass:
- Administrative support and office coordination
- Services for constituents
- Engagement with media and stakeholders
- Duties related to parliamentary functions
According to Section 30 of the Parliamentary Administration Act 2005, Constituency Liaison Officers are prohibited from engaging in any party-specific activities. Such activities include any actions aimed at influencing electoral outcomes by promoting or opposing candidates or political parties.
Candidate Profile
The successful candidate will embody key values of responsiveness, effectiveness, and accountability.
Essential attributes for this role include:
- Proactive and organized, with the ability to work independently to prioritize tasks and manage a diverse range of office support functions under tight deadlines.
- Strong written and verbal communication skills, with a proven capacity to conduct research and prepare various written materials, including reports and correspondence.
- Proficient computer skills, particularly with the Microsoft Office suite, and experience in online communication tools.
- A commitment to delivering exceptional client service in a demanding environment, providing sound advice while maintaining strict confidentiality.
- Comprehensive understanding of government and parliamentary processes, enabling effective guidance and support.
- Familiarity with both traditional and social media landscapes, capable of nurturing relationships with journalists and media outlets, and providing insights in a dynamic political environment.
- Ability to collaborate with a wide range of stakeholders, from government bodies to local community organizations.
- Competence in evaluating and improving work procedures and systems.
- Strong mentoring and coaching abilities to support team members, offering guidance while respecting individual needs.
- Adherence to the values and Code of Conduct expected of a Constituency Liaison Officer, demonstrating high levels of integrity, impartiality, accountability, and respect in all interactions.
For further details regarding this position, please refer to the attached job description.
Compensation and Employment Type
Salaries for Constituency Liaison Officers are outlined in the Electorate Officers (Victoria) Single Enterprise Agreement 2021.
Grade 2: $81,832 annually, plus employer superannuation contributions.
This position is a fixed-term, full-time role for a duration of 12 months, with a probationary period of six months.
Pre-Employment Requirements
All appointments are contingent upon the successful completion of a National Name (Police) Check and a Working with Children Check. Candidates who do not currently possess a Working with Children Check will be required to obtain one within three months of starting employment.
As part of the selection process, candidates may be asked to complete an online assessment to evaluate competencies or skills.
Benefits of Employment
We recognize that your health and wellbeing are crucial to your success, and we offer a variety of benefits to support your physical and mental health, including access to health and wellness initiatives.
Your professional development is a priority for us. We provide a dedicated learning and development framework, along with targeted training programs to foster your growth.
Application Process
To apply, please use the "Apply Now" button and submit your resume along with a brief cover letter that outlines your relevant experience. A response to each individual key selection criterion is not required.
Privacy Notice
The Parliament of Victoria is committed to safeguarding your privacy. We handle personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) and other applicable legislation.
This policy applies to our recruitment processes and outlines the information collected during your application for employment with a parliamentary department. It may be updated periodically.
While Members of Parliament cannot mandate that a Constituency Liaison Officer engage in party-specific work, it is common for them to nominate individuals whose political beliefs align closely with their own. Section 27 of the Equal Opportunity Act 2010 allows for discrimination based on political belief or activity in the hiring of a Constituency Liaison Officer.
The Department of Parliamentary Services is dedicated to assisting all Members of Parliament in the recruitment and selection of Constituency Liaison Officers. You will receive updates throughout the process from the Department.
