Settlement Officer

2 weeks ago

Melbourne, Florida, United States First American Financial Company Full time
About Us
Join a team that prioritizes its People. First American's Direct division offers extensive title insurance solutions and professional settlement services for real estate transactions, including purchases, refinances, and equity loans. Since 1889, First American (NYSE: FAF) has maintained a steadfast commitment to its workforce. Our employees are passionate about their roles, and we are equally dedicated to creating an environment where everyone feels valued, supported, and empowered to innovate and achieve their full potential. Our inclusive, people-centric culture has garnered numerous accolades, including recognition on the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also received awards as a top workplace for women, diversity, and LGBTQ+ employees, and have been featured on over 50 regional best places to work lists. First American is committed to being an exceptional workplace for all.

Your Role
In this position, you will operate in a vibrant, fast-paced environment centered on customer service and closing transactions. This role demands outstanding decision-making abilities, effective communication skills, and the capacity to manage multiple tasks as part of a collaborative team.

As an Escrow Officer, you will oversee real estate transactions by establishing new escrow accounts, managing funds, processing closing documents, and finalizing settlements in line with established policies and procedures. This role is crucial in turning the dream of home ownership into reality.

Key Responsibilities:
  • Facilitate real estate escrow transactions by identifying requirements.
  • Serve as a neutral intermediary between involved parties, adhering to company policies while managing and mitigating risks.
  • Ensure accurate accounting and disbursement of all funds according to contract terms and company policies.
  • Generate regular reports on the status of escrow accounts and share these with relevant parties.
  • Review property titles, mortgages, and trust deed documents.
  • Draft legal documents necessary for the completion of sales.
  • Finalize closings by recording and filing documents, preparing, and distributing final closing statements and titles.
Qualifications:
  • 2-4 years of experience in escrow-related roles.
  • Experience in managing escrow transactions as an escrow assistant is preferred.
  • Willingness to embrace new technologies and proprietary software; adaptable to new workflows.
  • Dedication to assisting customers while maintaining a professional and positive demeanor.
  • Exceptional verbal and written communication skills with both internal teams and external clients; comfortable utilizing various communication methods to meet customer needs.
  • Strong problem-solving abilities with excellent organizational skills, attention to detail, and the capability to navigate internal and external resources to resolve issues.
  • A collaborative spirit, contributing to a team focused on exceeding customer expectations.
  • Ability to mentor and support emerging talent in the business.
  • Proficiency in MS Office suite and quick adaptability to new software applications and technologies.
  • Valid licensing/certification as mandated by applicable state regulations.
  • High school diploma or equivalent.
Compensation: $22.11-$30.29 hourly

This pay range is a reasonable estimate of the base pay for this position at the time of posting. Compensation is influenced by various factors, including job-related knowledge, skills, experience, business requirements, and geographic location.

Our Commitment
By choice, we not only accept individuality but also embrace, support, and thrive on it. Our People First Culture celebrates diversity, equity, and inclusion not merely because it is the right thing to do, but because it is essential to our success. We take pride in fostering an authentic and inclusive workplace for all. You are encouraged to bring your whole, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American provides a comprehensive benefits package that includes medical, dental, vision, 401k, PTO/paid sick leave, and other valuable benefits such as an employee stock purchase plan.

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