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Front Desk Coordinator

2 months ago


Madison, Wisconsin, United States Familia Dental Full time
About Familia Dental

Familia Dental is a reputable dental practice that has been serving the community since 2008. Our commitment to quality, honesty, and care has earned us a reputation as a trusted provider of dental services.

Job Purpose

We are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team. The successful candidate will be responsible for ensuring a smooth and efficient patient experience, from check-in to check-out.

Key Responsibilities:
  • Patient Check-in and Check-out: Greet patients, verify insurance eligibility, and confirm appointments.
  • Appointment Scheduling: Answer phone calls, schedule appointments, and manage patient records.
  • Insurance and Billing: Verify patient insurance, submit claims, and maintain accurate records.
  • Office Administration: Maintain a clean and organized workspace, and perform other administrative tasks as needed.
Requirements:
  • Excellent Communication Skills: Provide exceptional customer service, and effectively communicate with patients, staff, and insurance companies.
  • Technical Skills: Proficient in dental management software, and basic computer skills.
  • Organizational Skills: Manage multiple tasks, prioritize responsibilities, and maintain accurate records.
  • Teamwork: Collaborate with staff to ensure seamless patient care, and maintain a positive and supportive work environment.
Benefits:
  • Competitive Salary: A competitive salary and benefits package, including health, dental, and vision insurance.
  • Professional Development: Opportunities for professional growth and development, including training and education.
  • Work-Life Balance: A supportive work environment that promotes work-life balance and employee well-being.