Hotel Front Desk Supervisor
6 days ago
Madison East DoubleTree by Hilton is seeking a skilled Hotel Front Desk Supervisor to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth check-in and check-out process, and maintaining a high level of customer satisfaction.
Key Responsibilities:- Supervise and train front desk staff to ensure excellent guest service
- Manage front desk operations, including check-in, check-out, and room assignments
- Respond to guest inquiries and resolve issues in a timely and professional manner
- Maintain accurate records and reports, including guest information and front desk statistics
- Collaborate with other departments to ensure seamless guest experiences
- 1 year of hotel front desk experience or 3 years of front desk experience in a related field
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Reliability and honesty
- Desire to contribute to a supportive and effective team
- A competitive hourly rate
- A comprehensive benefits package, including health, dental, and vision insurance
- Opportunities for professional growth and development
- A fun and inclusive work environment
At Madison East DoubleTree by Hilton, we are committed to providing exceptional guest experiences and creating a positive work environment for our team members. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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