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Front Desk Receptionist

2 months ago

Madison, Wisconsin, United States Takeda Pharmaceutical Company Ltd Full time
About the Role

We are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team at Takeda Pharmaceutical Company Ltd. As a Front Desk Receptionist, you will be the first point of contact for our donors and will play a critical role in ensuring a positive and efficient experience for them.

Key Responsibilities
  • Answer phones and greet all visitors to the facility, including new and repeat donors, promptly and exhibiting excellent customer service skills.
  • Assist donors with appointments, create or pull donor record files, and provide customer service to donors and fellow employees.
  • Maintain an orderly filing system, purge records, and report to the center management team on operational opportunities for continuous improvement.
Requirements
  • High school diploma or equivalent.
  • Ability to walk and/or stand for the entire work shift.
  • Will work evenings, weekends, and holidays.
  • Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance.
  • 1 or more years minimum experience working in a customer or patient-facing role is helpful.
What We Offer

At Takeda, we are committed to creating a diverse and inclusive workplace that values and respects our employees. We offer a comprehensive benefits package, opportunities for career growth and development, and a collaborative and supportive work environment.

Location

USA - WI - Madison

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time