Patient Services Coordinator

2 days ago


Edina, Minnesota, United States i-Health Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Services Representative to join our team at i-Health Inc. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.

Key Responsibilities
  • Patient Greeting and Registration: Greet patients in a professional and courteous manner, obtain demographic and billing information, and check patients in efficiently.
  • Administrative Support: Provide administrative support to the healthcare team, including scheduling appointments, reviewing provider schedules, and maintaining accurate records.
  • Communication and Customer Service: Answer phones, respond to patient inquiries, and provide exceptional customer service to ensure patient satisfaction.
  • Compliance and Confidentiality: Maintain confidentiality and adhere to HIPAA guidelines, as well as other relevant laws and regulations.
Requirements
  • Education and Experience: High school diploma or equivalent, with a minimum of 1 year of experience in a healthcare or administrative setting.
  • Skills and Abilities: Proficient in Microsoft Office, excellent communication and customer service skills, and ability to work in a fast-paced environment.
What We Offer
  • Competitive Compensation: Competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for professional growth and development within the company.
  • Collaborative Team Environment: Collaborative and supportive team environment.


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