Resource Planning

4 weeks ago

Seattle, Washington, United States Tik Tok Full time
About TikTok Shop

TikTok Shop is the leading destination for short-form mobile video commerce. At TikTok Shop, our mission is to inspire creativity and bring joy to the world of e-commerce.

TikTok Shop's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Work with Us

At TikTok Shop, we believe that every challenge is an opportunity to learn, innovate, and grow. Our platform is built to help imaginations thrive, and our team is dedicated to making e-commerce a more inspiring and joyful experience.

We are passionate about creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace.



Roles & Responsibilities

As a Resource Planning & Analytics Associate, you will be responsible for developing and executing comprehensive e-commerce resource planning strategies with a specialization in incentive design. You will conduct market research to identify industry trends and benchmarks for merchant incentives, staying informed about emerging best practices.
  • Develop and execute comprehensive e-commerce resource planning strategies with a specialization in incentive design, including goal/budget setting and performance review.
  • Conduct market research to identify industry trends and benchmarks for merchant incentives, staying informed about emerging best practices.
  • Monitor and track key performance indicators (KPIs) related to merchant incentives, such as conversion rates, GMV growth, and merchant satisfaction, providing regular reports and insights to stakeholders.
  • Work closely with the product teams to ensure seamless integration and functionality of merchant incentive programs.
  • Collaborate with the finance team to analyze the financial impact of merchant incentive programs and optimize resource allocation based on ROI analysis.
  • Continuously monitor and evaluate the effectiveness of merchant incentive programs, recommending and implementing adjustments to maximize their impact.


Qualifications

We are looking for a highly experienced professional with 25 years of strategic and analytical experience at leading tech companies. You should have a strong analytical skills and proficiency in data analysis tools such as SQL/Python. Proven experience in the e-commerce industry, preferably within resource management, and incentives is a must. You should be able to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. Familiarity with financial analysis and ROI calculations related to incentive programs is also required. Excellent communication skills, with the ability to present complex data in a clear and concise manner, are essential. Detail-oriented with strong organizational and project management skills, you should be able to thrive in a dynamic and innovative environment. TikTok Shop is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok Shop, our mission is to inspire creativity and bring joy to the world of e-commerce. We are passionate about this and hope you are too. TikTok Shop is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us.

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