Ecommerce Resource Planning Specialist

4 weeks ago

Seattle, Washington, United States Tik Tok Full time
About the Role

The commerce industry has experienced significant growth in recent years, and we're looking for a resource planning & analytics associate to join our newly formed team. As a key member of our team, you will be responsible for developing and executing comprehensive ecommerce resource planning strategies with a specialization in incentive design.

Key Responsibilities
  • Develop and execute comprehensive ecommerce resource planning strategies with a specialization in incentive design, including goal/budget setting and performance review.
  • Conduct market research to identify industry trends and benchmarks for merchant incentives, staying informed about emerging best practices.
  • Monitor and track key performance indicators (KPIs) related to merchant incentives, such as conversion rates, GMV growth, and merchant satisfaction, providing regular reports and insights to stakeholders.
  • Work closely with the product teams to ensure seamless integration and functionality of merchant incentive programs.
  • Collaborate with the finance team to analyze the financial impact of merchant incentive programs and optimize resource allocation based on ROI analysis.
  • Continuously monitor and evaluate the effectiveness of merchant incentive programs, recommending and implementing adjustments to maximize their impact.
Requirements
  • 25 years of strategic and analytical experience at leading tech companies.
  • 25 years of experience leading teams of 10+ direct reports.
  • Strong analytical skills and proficiency in data analysis tools such as SQL/Python.
  • Proven experience in the ecommerce industry, preferably within resource management, and incentives.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Familiarity with financial analysis and ROI calculations related to incentive programs.
  • Excellent communication skills, with the ability to present complex data in a clear and concise manner.
  • Detail-oriented with strong organizational and project management skills.
About Us

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws.

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