Resource Planning

4 weeks ago


Seattle, Washington, United States Tik Tok Full time
About the Role:

The commerce industry has experienced significant growth in recent years, and TikTok is looking for a resource planning & analytics associate to join our newly formed team. As a key member of our team, you will be responsible for developing and executing comprehensive ecommerce resource planning strategies with a specialization in incentive design. This includes goal/budget setting and performance review. You will also monitor and track key performance indicators (KPIs) related to merchant incentives, such as conversion rates, incremental GMV growth, and merchant satisfaction. Your role will be to provide regular reports and insights to stakeholders and continuously monitor and evaluate the effectiveness of merchant incentive programs, recommending and implementing adjustments to maximize their impact. You will work closely with the operations teams to ensure clear communication of the objective, design, and execution of the incentives. Additionally, you will work closely with the finance team to analyze the financial impact of merchant incentive programs and optimize resource allocation based on ROI analysis. You will also conduct market research to identify industry trends and benchmarks for merchant incentives, staying informed about emerging best practices.

Responsibilities:

  • Develop and execute comprehensive ecommerce resource planning strategies with a specialization in incentive design.
  • Monitor and track key performance indicators (KPIs) related to merchant incentives.
  • Continuously monitor and evaluate the effectiveness of merchant incentive programs.
  • Work closely with the operations teams to ensure clear communication of the objective, design, and execution of the incentives.
  • Work closely with the finance team to analyze the financial impact of merchant incentive programs.
  • Conduct market research to identify industry trends and benchmarks for merchant incentives.
Requirements:

  • 4+ years experience of strategic and analytical experience at leading tech companies.
  • 4+ years experience of leading teams of 5+ direct reports.
  • Strong analytical skills and familiarity with data analysis tools such as Tableau, Power BI, or SQL.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
  • Familiarity with financial analysis and ROI calculations related to incentive programs.
  • Excellent communication skills, with the ability to present complex data in a clear and concise manner.
  • Detail-oriented with strong organizational and project management skills.
Preferred Qualifications:

  • Proven expertise in the ecommerce industry, preferably 3P marketplace models, with resource management or seller incentives experience.

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