Senior NPI Project Manager

4 days ago


Morgan Hill, California, United States Paramit Full time
About the Role

We are seeking an experienced NPI Project Manager to join our team at Paramit, a leading contract development and manufacturing business in the medical device and life science instrument industries.

Key Responsibilities
  • Customer Interface: Serve as the primary point of contact for customers, driving and obtaining the highest Customer Satisfaction Ratings.
  • Customer Focus Team Leadership: Lead and manage the internal Customer Focus Team to convert customer communication and requirements into clear, measurable actions.
  • New Business Development: Provide outstanding service to sustain current business levels and develop new business opportunities to increase revenue.
  • Order Management: Intimate knowledge of sales order and forecast management, working with Asset Manager and production control to meet customer delivery requirements.
  • Program Start-up Coordination: Launch new projects, communicate and track meeting milestones, and identify and initiate actions to remove potential barriers.
  • ECO Coordination and Management: Coordinate customer Engineering Change Orders (ECOs) to ensure proper implementation and minimize interruptions to production.
  • Quotation: Coordinate quotation activities for customer requirements, setting up quote review meetings to identify and remedy discrepancies.
  • Excess Resolution: Follow company policy to disposition excess monthly, working with Asset Manager to review excess reports and obtain POs from customers.
  • Issue Resolution: Manage and resolve tactical issues to meet customer requirements, escalating issues before missing milestones.
  • Financial Metrics and Performance: Be knowledgeable and take actions to improve financial metrics, including revenue projection and performance, excess inventory and mitigation, and accounts receivables.
  • Cost Reviews: Coordinate cost review activities to provide customers with quarterly price reviews/updates, managing all relevant PPV and standard cost issues.
  • Quarterly Business Reviews: Manage customer Quarterly Business Reviews (QBRs), leading relevant business discussions and obtaining QBR deliverables and presentation requirements.
Requirements
  • Minimum 1 year of hands-on experience as a Program Manager in the Contract Manufacturing industry or Project Management in a design environment, where a product is developed for an external customer.
  • A bachelor's degree in engineering, business, or marketing or equivalent experience is preferred.
  • Excellent written and verbal communication skills to drive clarity, proficiency with Microsoft applications (including MS Word, PowerPoint, and Excel).
What We Offer
  • Full-time, direct hire position
  • Medical, Dental, Vision, and additional health offerings
  • 401K with matching & no vesting period
  • LinkedIn Learning subscription
  • Work-life fit; uncommon in contract manufacturing
  • Excellent team members and colleagues in a collaborative working culture

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