Veterinary Front Desk Coordinator

2 months ago


Los Angeles, California, United States Affordable Animal Hospital Group CA Full time
Job Summary

We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Affordable Animal Hospital Group CA. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our veterinary staff.

Key Responsibilities
  • Client and Patient Care: Greet and welcome clients and patients, answer questions and triage client concerns, and provide emotional support during times of need.
  • Scheduling and Coordination: Schedule appointments to maximize efficiency and daily flow, check in and check out clients, and process payments.
  • Administrative Support: Maintain the visual appeal of the hospital reception area, answer calls and direct to the appropriate party for resolution, and perform various administrative tasks as needed.
  • Team Collaboration: Work closely with our veterinary staff to ensure seamless communication and coordination of patient care.
Requirements
  • Experience: 1-year veterinary experience preferred.
  • Skills: Compassionate, calm, team player, multi-tasker, strong communicator, highly organized, and proficient in computer skills.
  • Education: Self-starter with a desire to continue to advance your knowledge and skillset.
  • Language: Bilingual (English/Spanish) preferred.
What We Offer
  • Competitive Compensation: $18-20/hr.
  • Comprehensive Benefits: Health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA.
  • Employee Assistance Program: Confidential support for personal and professional challenges.
  • Paid Time Off: Vacation and sick time for all employees.
  • Continuing Education: Opportunities for licensed/registered/certified roles.
  • Tuition Assistance: Program for eligible employees.
  • Career Development: Opportunities for growth and advancement.
  • Referral Bonus: Program for most positions.


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