Automotive Customer Service Specialist

2 weeks ago


West Chicago, Illinois, United States Christian Brothers Automotive Full time
Job Overview

Company: Christian Brothers Automotive

Position: Automotive Service Advisor

Overview:

As an Automotive Service Advisor at Christian Brothers Automotive, you will be the primary point of contact for customers seeking assistance with their vehicles. Your role is crucial in fostering strong relationships with our clientele, guiding them through the repair process, and ensuring their satisfaction throughout their experience.

Key Responsibilities
  • Welcome every customer with warmth and professionalism.
  • Provide clear and understandable solutions for vehicle repairs.
  • Efficiently manage the workflow within the service center.
  • Promote our services while maintaining integrity and transparency.
  • Uphold a positive and collaborative team environment.
  • Communicate effectively with customers over the phone.
  • Establish and nurture long-term relationships with customers.
  • Coordinate and participate in customer service activities.
  • Assist with customer transportation as required.
Qualifications

Essential Skills:

  • Proven experience in customer service is highly desirable.
  • Knowledge of the automotive industry is required.
  • Valid driver's license with an acceptable driving record.

Preferred Qualifications:

  • Familiarity with Windows-based software and automotive applications.
  • Experience in automotive customer service and sales.
  • ASE certification in service management or a related field.
  • Associate's or bachelor's degree is a plus.
Additional Information

Christian Brothers Automotive has been dedicated to providing high-quality auto repair services since 1982, emphasizing transparency and integrity. Our facilities are equipped with advanced diagnostic tools and provide a supportive environment for our technicians. We are committed to maintaining confidentiality in accordance with EEO guidelines and are proud to be an Equal Opportunity Employer.



  • West Chicago, Illinois, United States Christian Brothers Automotive Full time

    Job OverviewCompany: Christian Brothers AutomotiveWe Provide:Competitive annual earnings potential up to $75k for top-performing Service AdvisorsOnsite Local Ownership for Enhanced SupportPaid Time Off for Vacations and HolidaysComplimentary Weekly LunchesEmployee Recognition EventsContinuous Training and Professional Growth OpportunitiesWeekends Off for...


  • Chicago, Illinois, United States Victory Automotive Group Full time

    Skilled Automotive Service ConsultantThe Automotive Service Consultant plays a crucial role in facilitating communication regarding service and repair processes, acting as a bridge between clients and technicians. This position serves as the primary contact for all automotive service inquiries, ensuring that customer concerns are addressed and suitable...


  • Chicago, Illinois, United States Icahn Automotive Group LLC Full time

    Position OverviewAn Automotive Service Specialist is responsible for conducting thorough inspections, diagnosing issues, and executing repairs on automotive systems, all while ensuring a superior customer experience. This role involves clearly communicating technical assessments and necessary repairs to both colleagues and clients.The Specialist is expected...


  • Chicago, Illinois, United States Murgado Automotive Group Full time

    Murgado Automotive Group is a leading automotive organization, representing top brands and delivering exceptional service to our customers. We are committed to providing a dynamic and supportive work environment where team members can thrive and grow. We are currently seeking a motivated and experienced Automotive Service Manager to lead our service...


  • Chicago, Illinois, United States Victory Automotive Group Full time

    Skilled Automotive Service ConsultantThe Automotive Service Consultant plays a crucial role in facilitating communication regarding service and repair tasks, acting as the intermediary between clients and technicians. This position serves as the primary contact for all automotive service inquiries, ensuring that customer concerns are clearly understood and...


  • Chicago, Illinois, United States Bridgestone Americas Full time

    Company OverviewBridgestone Retail Operations (BSRO) is a division of Bridgestone Americas, employing over 22,000 team members across North America. With a network of more than 2,200 company-owned locations, including Firestone Complete Auto Care, Tires Plus, and Wheel Works, BSRO is a leader in tire and automotive service sales, generating over $3 billion...


  • Chicago, Illinois, United States Automotive Warranty Network Full time

    Due to our significant expansion in the industry, we are seeking multiple Warranty Claims Specialists to join our dedicated team of warranty professionals. This role presents an excellent opportunity for seasoned Warranty Administrators to work remotely, concentrating exclusively on warranty claims management.We collaborate with a wide range of manufacturers...


  • Chicago, Illinois, United States International Toyota Full time

    AUTOMOTIVE SERVICE SPECIALISTExceptional chance to advance as a Master Automotive TechnicianDEDICATED AND ENTHUSIASTIC AUTOMOTIVE TECHNICIANS, THIS OPPORTUNITY IS FOR YOUThe International Toyota Group is a family-owned dealership network committed to serving clients across various markets. The founder of the organization has established a legacy that...


  • Chicago, Illinois, United States Phil Long Dealerships Full time

    Position OverviewAre you equipped with the necessary experience, qualifications, and interpersonal skills to excel in this role? Discover the details below.Phil Long Dealerships, operating in multiple states, is dedicated to establishing the finest Service and Parts Departments in the industry. We are seeking skilled Automotive Service Specialists, Parts...


  • Chicago, Illinois, United States Automotive Warranty Network Full time

    Join Our Growing Team!Due to our significant expansion in the industry, we are seeking experienced Warranty Claims Specialists to become part of our dedicated team of warranty professionals. This role offers the flexibility of working remotely, allowing you to concentrate exclusively on warranty management.About Us:At Automotive Warranty Network, Inc., we...


  • West Chicago, Illinois, United States Haggerty Ford, Inc. Full time

    Job OverviewPosition Summary: We are seeking an Automotive Lube Specialist to enhance our dedicated workforce. The ideal candidate will possess a solid foundation in automotive mechanics, along with ASE certification or a relevant technical degree. Daily responsibilities include evaluating systems to confirm functionality, conducting vehicle tests, and...


  • West Chicago, Illinois, United States Haggerty Ford, Inc. Full time

    Job OverviewPosition Summary: We are seeking a skilled Automotive Lube Specialist to enhance our dedicated team. The ideal candidate will possess a solid background in automotive repair, along with ASE certification or a relevant technical degree. Daily responsibilities will include evaluating systems to confirm their functionality, conducting test drives,...


  • Chicago, Illinois, United States Hendrick Automotive Group Full time

    Join Hendrick Automotive Group as a Guest Services RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused Guest Services Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key...


  • Chicago, Illinois, United States GreatWater 360 Auto Care Full time

    Join Our Team as a Master Automotive SpecialistGreatWater 360 Auto Care is seeking a highly skilled and dedicated Master Automotive Specialist to join our expanding team. Our organization prides itself on delivering top-notch vehicle repair services to our valued customers. As a Master Automotive Specialist, you will encounter a diverse array of vehicles and...


  • Chicago, Illinois, United States Automotive Personnel LLC Full time

    Position: Business Development TrainerIndustry: Automotive Dealership AftermarketOur client stands as a premier provider of automotive dealership F&I solutions, front-end sales, and management training. This national organization is experiencing robust growth within its automotive aftermarket sector. They are committed to fostering a professional work...


  • Chicago, Illinois, United States Peak Performance Team Full time

    Automotive Service Technician OpportunityWe are seeking a dedicated and skilled Automotive Service Technician to enhance our reputable dealership's service department. Our ideal candidate possesses a strong commitment to ethical practices and a passion for vehicle diagnostics and repairs. We offer a collaborative and rewarding work atmosphere that encourages...


  • Chicago, Illinois, United States Enterprise Rent-a-Car Group Full time

    Join Our Team as an Automotive Service SpecialistWe are currently seeking qualified candidates for immediate openings.Key Responsibilities:• Ensure all repairs and preventative maintenance are executed in accordance with manufacturer specifications and guidelines.• Complete necessary manufacturer training and carry out warranty and recall repairs.•...


  • West Chicago, Illinois, United States Haggerty Ford, Inc. Full time

    Job OverviewPosition Summary: Haggerty Ford, Inc. is seeking a skilled Automotive Service Technician to enhance our service department. The ideal candidate will possess a solid foundation in automotive mechanics, along with ASE certification or a relevant technical degree. Daily responsibilities include performing system checks to verify functionality,...


  • Chicago, Illinois, United States Murgado Automotive Group Full time

    About UsHonda of Downtown Chicago, a member of the Murgado Automotive Group, is a renowned leader in the automotive industry, committed to delivering exceptional vehicles and outstanding service experiences. We are seeking highly motivated and customer-focused Automotive Sales Professionals to join our dynamic team.Key ResponsibilitiesCustomer Engagement:...


  • Chicago, Illinois, United States Mercedes-Benz of Chicago Full time

    Job OverviewMercedes-Benz of Chicago is seeking a dedicated Automotive Parts Specialist to enhance our dynamic team.The Automotive Parts Specialist plays a crucial role in providing parts to customers, whether they are visiting in person, calling, or interacting through our service department, all while ensuring a superior customer experience.Employee...