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Automotive Service Director

2 months ago

Chicago, Illinois, United States Murgado Automotive Group Full time

Murgado Automotive Group is a leading automotive organization, representing top brands and delivering exceptional service to our customers. We are committed to providing a dynamic and supportive work environment where team members can thrive and grow. We are currently seeking a motivated and experienced Automotive Service Manager to lead our service department to new heights.

Job Summary:

The Automotive Service Manager will play a key role in ensuring the success and efficiency of our service department. This individual will be responsible for overseeing all aspects of the service department, including staffing, training, and performance management.

Key Responsibilities:

  • Oversee all aspects of the service department, including staffing, training, and performance management
  • Ensure that service advisors provide exceptional customer service and maintain high levels of customer satisfaction
  • Monitor service department performance metrics and implement strategies to improve efficiency and profitability
  • Manage scheduling and workflow to optimize technician productivity and minimize customer wait times
  • Ensure compliance with company policies, procedures, and safety standards

Qualifications:

  • Previous experience in automotive service management or a related field
  • Strong leadership and management skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills
  • Proficiency with automotive service management software and computer systems
  • Knowledge of automotive repair processes and industry best practices

Benefits:

  • Competitive salary and bonus opportunities
  • Comprehensive benefits package, including health insurance and retirement plans
  • Opportunities for career advancement within the Murgado Automotive Group
  • Ongoing training and professional development opportunities
  • Dynamic and collaborative work environment