Public Benefits Program Eligibility Analyst

2 weeks ago

GondrecourtleChâteau, Grand Est, United States Dakota County Full time

POSTING TYPE:
Open Competitive

DEPARTMENT:
Employment & Economic Assistance

HOURS:
Full-Time (40 hours per week).

PREFERRED HIRING RANGE:
$53,925 - $67,406 annually

FULL SALARY RANGE:
$53,925 - $84,258 annually (Grade 106)

LOCATION:
West St. Paul

UNION:
AFSCME 306

Note:

This posting is exclusively for applicants with recent experience determining eligibility for public assistance benefits.


Key Responsibilities:

In this role, you will assess the fundamental needs, health, and welfare of residents by evaluating their economic, social, and health-related circumstances to accurately establish eligibility for public assistance programs.

Examples of programs include Child Care Assistance Program, General Assistance, Medicaid, Minnesota Family Investment Program (MFIP), MNsure, and Supplement Nutrition Assistance Program (SNAP).


This position is ideal for individuals who enjoy engaging with clients and utilizing technology, with a passion for assisting individuals or families facing financial challenges.

Public Assistance Eligibility Specialists serve as a critical resource in combating poverty. This role demands meticulous attention to detail, exceptional customer service, and strong interpersonal communication skills.

Examples of Duties:
Assess eligibility for various public assistance programs, conduct interviews, and verify information from multiple sources.
Review household data periodically to ensure ongoing eligibility.
Communicate program regulations, benefit levels, expectations, and timelines to clients.
Calculate benefit amounts according to county, state, and federal guidelines.
Perform data entry into various state and county systems.
Manage individual or team caseloads.

Minimum Qualifications:
Bachelor's Degree from an accredited institution; OR
Associate's Degree
AND two or more years of public-facing experience; OR
Technical Certificate/Diploma
AND three or more years of public-facing experience; OR
Completion of at least 90 quarter credits (incomplete degree)
AND two or more years of public-facing experience; OR
High School diploma or equivalent (G.E.D.)

AND four or more years of experience in a related role such as:
Public Financial Worker, Child Support Specialist, or Program Associate/Case Aid. At least one year of experience must have occurred within the last five years.

AND
Candidate must demonstrate proficiency in keyboard skills, including typing at least 35 WPM.


To be eligible for hire, an applicant must successfully complete a background check and meet the criminal history criteria necessary to access specific networks/systems required for this position.


Work Environment:
This role is primarily remote after initial training, with occasional requirements to work in an office setting for team meetings, training, or equipment collection.

Physical demands may include lifting up to 20 pounds occasionally. Equipment utilized may include a laptop, printer, calculator, and telephone.

Benefits:
Comprehensive and affordable medical, dental, vision, and other benefits
Excellent work-life balance
Generous paid time off (accrual rate starts at four weeks per year)
Eleven paid holidays each year and one floating holiday
Pension with a generous employer contribution
Flexibility to work from home part of the time

Selection Process:
You submit an online application that includes supplemental questions
We assign you a score based on your qualifications
Top scoring candidates are referred to the hiring manager for interview consideration
We conduct interviews and reference checks before extending an offer
We extend an offer and conduct background check(s)

About Dakota County:
Dakota County is Minnesota's third largest county, serving over 400,000 residents.

Our motto is "Be More" and we strive daily to achieve excellence in public service, focusing on four core values:
Service, Integrity, People, and Innovation.

Dakota County employs nearly 2000 skilled individuals whose talents and contributions make it a premier place to live and work.

The work County government does is unique; we offer significant careers – like the Program Eligibility Specialist – that positively impact people's lives.

You will not be just another employee; you'll be a valued member of our team, making a difference in the lives of Dakota County residents every day.

Dakota County is committed to fostering an inclusive environment that reflects the diversity of the communities we serve. We promote an equitable and culturally aware workplace where everyone can be their authentic selves.
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