Education and Training Program Manager

2 weeks ago

Minneapolis, Minnesota, United States Boston Scientific Full time
Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we provide an opportunity to leverage your potential by collaborating with a diverse team of high-achieving professionals, addressing some of the most significant challenges in the healthcare sector. With access to cutting-edge tools, resources, and training, we are committed to supporting your professional growth and career aspirations.

About the Role:

The Education and Training Program Manager will play a pivotal role in developing educational content and overseeing the execution of training initiatives for the company’s medical products, therapies, and services. This position involves training healthcare professionals and physicians on Intracept's therapies to facilitate clinical research and product introduction. Additionally, this role encompasses the training and certification of field support through collaborative efforts to deliver impactful and measurable training programs that align with project timelines and exceed participant expectations.

Responsibilities:
  • Assist in the creation and coordination of essential content that encompasses product knowledge, critical clinical data, and surgical techniques to ensure comprehensive understanding of Intracept's therapies among physicians and medical staff.
  • Collaborate with Marketing, Reimbursement, and other cross-functional teams to support the launch of new products and sales tools through the development of thorough training materials.
  • Facilitate the execution and delivery of procedural training for physicians and medical personnel in support of clinical trial site initiation and qualification for ongoing and future studies.
  • Provide on-site support and technical assistance for clinical sites requiring additional training or education.
  • Engage with field teams to assess the need for new educational programs, materials, and hands-on training tools to address unmet educational needs for clients and staff; design and implement these initiatives.
  • Assist in developing and coordinating core content that includes product knowledge, key clinical data, surgical techniques, reimbursement, and relevant sales information to ensure sales representatives are well-informed about the Intracept Intraosseous Nerve Ablation System.
  • Partner with Sales, Marketing, Reimbursement, Clinical, and Regulatory teams to organize training sessions, manage travel logistics, and liaise with physician faculty for all training events.
  • Attend key industry conferences to stay updated on clinical and competitive knowledge, ensuring training priorities are aligned with market demands.
  • Work alongside field sales representatives in a training capacity, focusing on developing the core competencies of new hires.
  • Mentor and evaluate field trainers to enhance training effectiveness.
  • Contribute as a valuable member of the Intracept Training & Education team, playing a crucial role in delivering high-quality training.
  • Ensure adherence to quality policies and regulations regarding product promotion.
Required Qualifications:
  • Bachelor's degree with a minimum of 3 years of experience in an educational or training capacity within the medical device, pharmaceutical, or healthcare sectors; OR
  • Associate's degree with at least 4 years of experience in a related clinical role (e.g., Nursing, Surgical Technologist, Radiologic Technologist).
  • Experience in minimally invasive spine procedures using fluoroscopy, CT, and MRI is essential.
  • At least 5 years of experience in medical device and/or healthcare sales, preferably in fluoroscopic guided spine procedures.
  • Experience in spinal cadaveric training is crucial.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Ability to interpret and visualize 2-dimensional fluoroscopic images in 3-dimensional anatomical contexts.
  • Willingness to travel up to 50% of the time.
Preferred Qualifications:
  • Exceptional written and verbal communication skills.
  • Experience working in cross-functional teams.
  • Strong customer relationship and budget management skills.
  • Able to thrive in a fast-paced, dynamic environment and effectively collaborate with diverse partners.
  • Ability to build strong relationships and connect well with physicians, surgeons, and key opinion leaders.
Requisition ID: 587580

As a leader in medical science for over 40 years, we are dedicated to addressing the most pressing challenges in healthcare, driven by a profound commitment to human life. Our mission to advance science for life focuses on transforming lives through innovative medical solutions that enhance patient outcomes, create value for our clients, and support our workforce and the communities we serve.

At Boston Scientific, we understand that fostering a diverse and inclusive workplace is vital for innovation and essential to our mission of advancing science for life and improving patient health. We are committed to inclusion, equality, and opportunity for all. By embracing the richness of our diverse backgrounds and perspectives, we create a more rewarding work environment that reflects the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Boston Scientific maintains a workplace free from prohibited substances. In compliance with applicable laws, candidates may be required to provide proof of COVID-19 vaccination status during the interview and selection process, depending on the role. Boston Scientific continues to assess its policies regarding COVID-19 vaccination and will adhere to all relevant state and federal regulations and healthcare credentialing requirements. Employees are expected to comply with ongoing requirements for their roles, including any new policies that may arise concerning COVID-19 vaccination.

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