Front Desk Coordinator

2 weeks ago


Tucson Arizona, United States Advanced Dental implant Center Full time
About the Role

The Front Desk Assistant will play a vital role in supporting the clinic's operations, ensuring a seamless experience for patients and staff alike.

Key Responsibilities
  • Manage the patient lobby, maintaining professional standards and ensuring smooth interactions between the doctor, staff, and patients.
  • Answer and handle phone calls, including scheduling appointments, check-in/check-out, discussing treatment and financial arrangements, and other duties as assigned.
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner.
  • Collaborate with the dental team to ensure efficient and effective patient flow, minimizing wait times and maximizing productivity.
Requirements
  • Strong organizational and management skills, with the ability to multitask and prioritize tasks effectively.
  • Experience working with dental office software, handling finances, and verifying insurance.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision insurance, as well as 401(k) and paid time off.
  • The chance to work with a leading dental support organization, dedicated to delivering exceptional patient care and service.


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