Bilingual Customer Service Representative

3 days ago


Walpole, Massachusetts, United States The Sherwin-Williams Company Full time
Job Summary

We are seeking a highly skilled and multilingual Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our wholesale and retail customers.

Key Responsibilities
  • Provide excellent customer service and support to customers in person and over the phone
  • Determine customer needs and present appropriate products and services
  • Build strong relationships with customers and ensure their satisfaction
  • Process sales transactions accurately and consistently
  • Meet sales goals and objectives
  • Maintain accurate and up-to-date records and files
  • Perform other duties as assigned
Requirements
  • High school diploma or equivalent required
  • At least one year of experience in a customer service or sales role
  • Ability to read, write, and communicate in English and Spanish
  • Ability to lift up to 50 pounds and stand for long periods
  • Availability to work a variety of shifts, including evenings and weekends
Preferred Qualifications
  • Valid driver's license
  • High school diploma or equivalent
  • Previous experience working in a delivery, retail, or customer service position
  • Previous experience selling paint and paint-related products


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