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Customer Service Representative

2 months ago

Walpole, Massachusetts, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering their questions, and recommending the right solutions.

Key Responsibilities
  • Provide excellent customer service to customers in person and over the phone
  • Determine customer needs and present appropriate products and services
  • Process sales transactions accurately and consistently with policies and procedures
  • Pull appropriate products from the sales floor or warehouse
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Maintain in-stock and presentable condition assigned areas
Requirements
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
About Sherwin-Williams

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to helping our employees and their families live healthier, save smarter, and feel better. We offer a range of benefits, including retirement plans, health care, and total well-being programs.

We are an equal opportunity employer and welcome applications from qualified individuals with arrest or conviction records. We are committed to diversity and inclusion in the workplace and strive to create a work environment that is free from discrimination and harassment.