Showroom Sales Consultant for Bath and Kitchen

2 weeks ago

McAllen, Texas, United States Reece Group Full time
About Us

At Reece Group, we are committed to fostering a dynamic global organization that embodies our core values and mission every day. We take pride in recognizing our team members who exemplify these values and offer pathways for a fulfilling and impactful career. Our dedication to supporting vital industries ensures access to clean air and water for all. To discover more about our mission and values, please visit our career site.

Position Overview: Bath + Kitchen Showroom Sales Consultant

YOUR CONTRIBUTION

As a Sales Consultant in our showroom, you will utilize your expertise and exceptional customer service abilities to cultivate lasting customer relationships. Your main objective will be to meet sales and profit goals within the showcased categories. You will deliver outstanding end-to-end experiences for customers and establish enduring partnerships with designers, custom builders, and high-end remodelers within the Bath & Kitchen sector.

QUALIFICATIONS

• Strong enthusiasm for sales and customer satisfaction

• Ability to connect with clients by making a positive first impression and building trust through our core values

• Commitment to fulfilling promises and collaborating on future growth opportunities

• Technical understanding of appliances

• Capability to cultivate a business portfolio that includes designers, custom builders, and high-end remodelers

PRIMARY RESPONSIBILITIES

SALES
  • Meet sales objectives by providing exceptional service and adhering to the sales process: qualify, quote, address challenges, close the sale, and follow up post-sale.
  • Achieve gross product goals by assessing customer needs and applying suitable pricing strategies.
  • Expand the customer base in alignment with company targets, focusing on Average Monthly Active Accounts.
  • Analyze current sales trends and product performance using company reports to identify new customer engagement strategies.
  • Promote all displayed categories, including appliances, plumbing, and outdoor grilling, with enthusiasm.
  • Offer tailored solutions based on customer requirements, delighting them with options they may not have considered by leveraging market insights and innovative design thinking.
  • Build strong relationships with designers, custom builders, and high-end remodelers by understanding their business models and needs while presenting our unique value proposition.
  • Prepare accurate quotes and specification documents within one business day of customer interactions, communicating any changes in timelines as necessary.
  • Follow up on quotes within customer expectations to identify potential barriers to securing business.
  • Convert quotes into orders and manage product procurement following standard operating procedures.
  • Continuously enhance sales skills and product knowledge to maintain industry leadership.
  • Participate in showroom events and training sessions to generate leads.
CUSTOMER ENGAGEMENT
  • Develop and maintain sales relationships within the remodeling and custom building ecosystem by networking with key decision-makers to secure sales and establish new accounts.
  • Proactively seek new leads on the showroom floor by engaging with end users and fostering relationships.
  • Collaborate effectively with Showroom Support and Network Development Representatives.
COMMUNICATION
  • Respond promptly to inquiries within one business day.
  • Participate in daily team meetings and monthly check-ins with management.
  • Communicate daily with support functions regarding backorder issues and tasks for showroom support.
  • Share insights, trends, and customer feedback positively to enhance current processes.
  • Disseminate market and competitor information across relevant channels within the organization and cultivate relationships at all levels.
ADMINISTRATIVE DUTIES
  • Manage daily calling and trouble queues and monitor overdue orders in accordance with company policy.
  • Track weekly sales performance and complete required training.
  • Uphold the highest ethical standards consistent with sound judgment and company objectives.
  • Assist with credit and collections of accounts receivable as necessary.
YOUR PROFILE

• Bachelor's degree

• Proficient in Microsoft Excel, Word, and Outlook

• Bilingual proficiency required

• Preferred Experience:

• 3+ years in sales with a proven track record

• Background in home furnishings, home improvement, or complex sales cycles

• Experience with premium products/services

• Physical and mental requirements include:
  • Attendance: Ability to adhere to scheduled work hours and maintain an onsite presence as required.
  • Physical Abilities: Ability to lift up to 25 pounds occasionally and remain seated or standing for extended periods.
  • Office Equipment Operation: Proficient in using common office equipment, including computers and copiers.
  • Communication Skills: Strong oral and written communication abilities.
  • Mental Capabilities: Strong analytical thinking, attention to detail, and problem-solving skills.
Our commitment to exceptional customer service is just one aspect of our narrative. We are equally dedicated to supporting our most valuable asset: our associates. We offer a comprehensive range of high-quality benefits for our employees and their families.

Benefits for Full-Time Associates:
  • Medical and Dental Insurance
  • Flexible Spending Accounts and Health Savings Accounts
  • Company-Paid Life Insurance
  • Short-Term Disability
  • 401(k) Plan
  • Paid Time Off (PTO) - including paid holidays
  • Parental Leave
Voluntary Benefits:
  • Vision Insurance
  • Long-Term Disability
  • Voluntary Life and AD&D Insurance
  • Additional Voluntary Benefits through Corestream
We are an equal opportunity employer and embrace diversity and inclusion. Reece Group is an Equal Opportunity Employer, welcoming individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or any other status protected by law.

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