Housekeeping Operations Supervisor
2 weeks ago
Salary: $58,000 - $67,000 per year
Summit County Mountain Retreats (SCMR) is seeking a bilingual, detail-oriented, and highly-organized individual to join our team as the Assistant Manager of Housekeeping Services. As a reputable and expanding vacation rental property management company, we pride ourselves on our commitment to client satisfaction and our strong community ties.
Position SummaryIn the role of Assistant Manager of Housekeeping Services, you will collaborate closely with the Senior Housekeeping Manager to oversee all aspects of our in-house housekeeping and laundry operations. Your responsibilities will encompass daily payroll monitoring, scheduling, inventory management, employee training, and ensuring that all workspaces are maintained to the highest standards of cleanliness.
Key Responsibilities- Support the Senior Housekeeping Manager in the daily management of housekeeping and laundry operations.
- Respond calmly and effectively to challenges that arise throughout the day, employing a solutions-oriented mindset.
- Train staff on established SCMR policies and procedures, while also updating and implementing new protocols as necessary.
- Create daily and weekly work schedules for housekeeping and laundry personnel to ensure sufficient coverage.
- Monitor the progress of housekeeping tasks daily and make adjustments as needed to meet deadlines.
- Assist with payroll processing in Quickbooks Time, addressing any significant discrepancies or attendance issues with the Senior Housekeeping Manager.
- Manage and maintain housekeeping supply inventory, placing orders as required to uphold par levels.
- Promote a culture of safety among housekeeping staff and conduct necessary safety training.
- Ensure that all tasks are completed on time and meet the desired quality standards.
- Follow up on housekeeping assignments to verify accuracy in accordance with company expectations.
- Assist the Senior Housekeeping Manager with performance evaluations, feedback, and inspection documentation.
- Help coordinate and track off-season projects, including deep cleans and inventory restocks.
- Regularly inspect housekeeping storage areas and laundry facilities, delegating tasks based on observations.
- Organize and assign housekeeping duties for new property additions and those exiting the rental program.
- $58,000 - $67,000 per year
- Paid time off
- Individual Coverage Health Reimbursement Arrangement (up to $430/month)
- 401k retirement plan with discretionary matching
- Bonus potential
- Access to a company vehicle or mileage reimbursement for personal vehicle use
- Minimum of 2 years of housekeeping experience (Required)
- At least 1 year in a supervisory or management role within housekeeping (Required)
- Proficient in both English and Spanish (Required)
- Familiarity with Google Workspace and Microsoft Office products (Required)
- Strong organizational and team leadership skills (Required)
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