Safety and Security Specialist

2 weeks ago


Galveston, Texas, United States Terminal Security Solutions Inc Full time

Starting Compensation: $16.00/hr

Key Responsibilities of the Security Officer:

  • Exhibit strong multi-tasking abilities while maintaining a keen attention to detail in a dynamic work environment.
  • Adhere to established protocols and procedures as outlined in documentation or as directed by supervisory personnel.
  • Engage in effective verbal communication both in person and via portable communication devices.
  • Conduct thorough inspections of identification credentials and documentation for visitors, vendors, passengers, and crew members.
  • Perform access control duties as specified in post orders and the relevant Facility Security Plan.
  • Regularly check all facility access points, including doors, fences, and gates, to ensure security and safety.
  • Open, monitor, and secure access points as required.
  • Promote a culture of safety by identifying potential hazards and reporting incidents.
  • Inspect work areas to ensure compliance with security, safety, and maintenance regulations.
  • Analyze problems, gather relevant data, and draw accurate conclusions.
  • Document daily activities and any irregularities, including equipment damage, theft, or unauthorized access.
  • Ensure timely execution of all required reports.
  • Work flexible hours, including weekends and holidays, as needed.
  • Maintain accurate records of hours worked and time-off using payroll systems.
  • Deliver exceptional customer service to clients, terminal staff, vendors, and crew members as per training guidelines.
  • Address common inquiries or complaints from clients, guests, employees, and management.
  • Safeguard Sensitive Security Information (SSI) materials.
  • Keep management informed of any changes in employee contact information.
  • Participate in relevant training sessions.
  • Comply with the company uniform policy.

Qualifications:

  • Educational or License Requirements:
    • TWIC Card (Transportation Workers Identification Credential).
    • Texas Non-Commission Security Officer (Guard Card).
    • High school diploma or GED is mandatory.
    • Preferred experience in Law Enforcement or Military.
    • One (1) year of Customer Service experience is preferred.

Physical Requirements:

  • Ability to inspect documents for validity, including TWIC, driver licenses, passports, and company IDs.
  • Must maintain regular and punctual attendance in accordance with applicable standards.
  • Ability to sit and stand for extended periods, up to eight (8) hours.
  • Capable of working in both indoor and outdoor environments, including adverse weather conditions.
  • Ability to walk to various work areas and perform physical tasks, including lifting up to 20 lbs.
  • Proficient in using sight for monitoring computer and camera displays.
  • Effective verbal communication skills are essential.
  • Proficient in computer usage and writing skills.
  • Must successfully pass a state and federal background check and drug test.

Experience Needed:

  • Fluency in English is required.
  • Experience in a client-focused role within a fast-paced environment is essential.
  • Ability to manage multiple tasks with a high level of accuracy.
  • Capable of working under pressure while maintaining a positive attitude and delivering excellent customer service.
  • Must possess and maintain a current guard card as per state regulations.
  • Must hold a valid Transportation Worker Identification Credential (TWIC).

Promotional Opportunities: Advancement to a Screener position ($17.50/hr) may be available; please inquire with management for more details. Training is provided.



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