Relationship Specialist
2 weeks ago
We are seeking a highly motivated and customer-focused Relationship Specialist to join our team at our Somerset, NJ branch. As a Relationship Specialist, you will play a key role in building and maintaining strong relationships with our members, providing exceptional customer service, and promoting our financial products and services.
About UsFinancial Resources Federal Credit Union is a not-for-profit financial institution dedicated to serving the financial needs of our members. With a history of over 100 years, we have grown to become one of the largest credit unions in the region, with over $650 million in assets and a team of 100 employees. We are committed to providing our members with a wide range of financial products and services, as well as a positive and supportive work environment.
Responsibilities- Provide exceptional customer service to our members, responding to their needs and resolving any issues in a timely and professional manner.
- Build and maintain strong relationships with our members, understanding their financial goals and objectives, and providing personalized recommendations to help them achieve their goals.
- Promote our financial products and services to our members, ensuring they are aware of the benefits and features of our offerings.
- Work collaboratively with our team to achieve our business objectives, sharing knowledge and best practices to drive success.
- At least 2 years of customer service experience, preferably in a financial institution or related field.
- Bilingual in English and Spanish, with excellent communication and interpersonal skills.
- Basic computer skills and ability to learn new software and systems quickly.
- A positive attitude, with a strong commitment to providing exceptional customer service and building strong relationships with our members.
- A competitive salary and benefits package, including health, dental, and vision insurance, as well as a 401(k) plan with employer match.
- A comprehensive training program, designed to help you develop the skills and knowledge you need to succeed in your role.
- A collaborative and supportive work environment, with opportunities for career advancement and professional growth.
- A generous paid time off policy, including vacation, sick leave, and holidays.
If you are a motivated and customer-focused individual, with a passion for building strong relationships and providing exceptional customer service, we encourage you to apply for this exciting opportunity. We look forward to hearing from you
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