Relationship Development Specialist

3 days ago


New York, New York, United States OPENLANE Full time
About Us

At OPENLANE, we empower entrepreneurs in our community by providing innovative finance solutions. For over 35 years, we've been dedicated to making dreams come true for independent car dealers. Our finance solutions work with over 12,000 dealerships across North America, freeing up cash flow to help them focus on building their business. We amplify purchasing power so dealers can stock their lot with vehicles their customers seek.

Our Core Values
  • Elevating Relationships: We connect deeply with our customers, celebrating their wins and supporting their struggles as if they were our own.
  • Powered by Passion: We believe that passion is our superpower, and every success is built upon the commitment and perseverance of our employees.
  • Vision-Driven: We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
  • Dedicated to You: We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers.
What We Offer
  • Competitive pay
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Employer-paid Leap into Service Day to volunteer
  • Tuition Reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
  • Company culture of internal promotions, diverse career paths, and meaningful advancement
We're Looking For

We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk.

Requirements
  • A minimum of three to five years of experience in customer-facing, sales, or sales support roles
  • A valid driver's license with reliable and dedicated transportation
  • Ability and desire to frequently travel within your market to support our current and prospective customer base
  • Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity and the ability to adapt
  • Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues
  • A strong understanding of portfolio management, risk, and new business development
  • Ability to work independently and autonomously when needed as well as part of a team
  • Ability to use and understand technology required for your position such as mobile applications and software
  • High level of accountability towards local goals and business targets
Nice to Have
  • Previous auto industry or financial services experience
  • Experience with Google Workspace, Salesforce, Tableau


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