Customer Service Representative

2 weeks ago

Everett WA USA, United States Lowe's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers, and supporting the overall success of our store.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Assist customers in locating products, answering questions, and providing product information.
  • Process transactions, handle returns, and resolve customer complaints in a fair and efficient manner.
  • Work collaboratively with other team members to achieve sales goals, maintain a clean and organized store environment, and ensure a positive customer experience.
  • Participate in visual merchandising, inventory management, and other store-related tasks as needed.
Requirements
  • 6 months of experience in a retail or customer-facing role.
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings, including weekends and holidays.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

We offer a competitive hourly rate, opportunities for advancement, and a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) retirement plan.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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