Customer Service Representative

3 days ago

Bothell WA USA, United States Mr Handyman Full time
Customer Service Representative/Dispatcher/Schedule Coordinator

We are a locally owned national company that provides professional maintenance, repair and improvements to homes and businesses throughout Snohomish and King County with an emphasis on best-in-class customer service. We are seeking an exceptional Customer Service Representative to discuss and schedule jobs with new and existing customers. This role requires previous sales experience and includes three primary responsibilities:

Key Responsibilities:
  • Sales: Convert incoming inquiries to appointments
  • Field Technician Coordination: Manage and optimize field technician schedules
  • Customer Service: Resolve customer issues, customer follow-up, record-keeping, etc.

We do not engage in cold calls or take a hard sales approach. We focus on developing a good rapport with our customers and work to build confidence in the high-quality professional services provided. Our customer-focused team is dedicated to delivering exceptional service and building long-term relationships with our customers.

Requirements:
  • Minimum of 5 years of customer service experience
  • 2 years of phone sales experience
  • Must live in the Seattle area
  • Self-motivated with a positive, professional attitude and a good phone voice
  • A cheerful customer service-oriented attitude
  • Outstanding organization and communication skills
  • Punctual and dependable
  • Consistently thorough and accurate
  • A clean, non-criminal background
  • Computer proficiency with Windows apps and a willingness to learn proprietary software
  • Ability to type while talking to customers, minimum of 50 WPM but 60 WPM is preferred
  • Understanding of residential construction, repair or maintenance is a plus
Benefits:
  • Phone and computer will be provided
  • PTO - Earned Paid Time Off
  • Paid Holidays
  • Option to work from home 95% of the time

We are actively interviewing for this position. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply today.

Compensation: $16-$18 DOE

For over 20 years, Mr. Handyman franchisees have consistently hired reliable, customer-focused team members who are both knowledgeable and skilled. They are experienced in many areas of home improvement, maintenance and repair and they know the value of building relationships with clients. Those select individuals who make the cut are offered a competitive work environment with the ability to have more control over your earnings and your future.

  • Customer Service Representative

    4 weeks ago

    Bothell, WA , USA, United States Mr Handyman Full time

    Customer Service Representative/Dispatcher/Schedule CoordinatorWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative/Dispatcher/Schedule Coordinator. As a key member of our operations team, you will be responsible for providing exceptional customer service, scheduling and dispatching jobs, and...

  • Customer Service Representative

    4 weeks ago

    Bothell, WA , USA, United States Mr Handyman Full time

    Customer Service Representative/Dispatcher/Schedule CoordinatorWe are a locally owned national company that provides professional maintenance, repair and improvements to homes and businesses throughout Snohomish and King County with an emphasis on best-in-class customer service. We are seeking an exceptional Customer Service Representative to discuss and...

  • Customer Service Representative

    2 days ago

    Bothell, WA , USA, United States Mr Handyman Full time

    Job Title: Customer Service Representative/Dispatcher/Schedule CoordinatorWe are a locally owned national company that provides professional maintenance, repair, and improvements to homes and businesses throughout Snohomish and King County with an emphasis on best-in-class customer service.Job Summary:We are seeking an exceptional Customer Service...

  • Customer Service Representative

    1 day ago

    Bothell, WA , USA, United States Manpower Group Inc. Full time

    Job Summary:We are seeking a highly motivated and organized Customer Service Representative to join our team. In this role, you will be responsible for receiving, reviewing, and processing customer purchase orders via manual entry into our PAC ERP system, EDI transmissions, and/or customer-owned systems/supplier portals.Key Responsibilities:Receive and...

  • Customer Service Representative

    3 weeks ago

    Bothell, Washington, United States National Service Bureau Full time

    Job Title: Call Center RepresentativeJob Summary:We are seeking a highly motivated and results-driven Call Center Representative to join our team at National Service Bureau. As a Call Center Representative, you will be responsible for communicating with clients, negotiating and leading conversations to recover the highest balances for our clients, and...

  • Customer Service Representative

    4 weeks ago

    Bothell, WA , USA, United States The Bartell Drug Company Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Service Associate to join our team. As a Service Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team.Key ResponsibilitiesProvide excellent customer service by assisting customers...

  • Customer Service Representative

    4 weeks ago

    Bothell, Washington, United States Joel Hensel - State Farm Agent Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services...

  • Customer Service Representative

    4 weeks ago

    Bothell, Washington, United States Experis Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Experis. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate order fulfillment, and maintaining strong relationships with our suppliers and...

  • Customer Service Representative

    4 weeks ago

    Bothell, WA , USA, United States Zenith American Full time

    Job Title: Customer Care AdvocateJob Summary:Zenith American Solutions is seeking an experienced Customer Care Advocate to provide exceptional customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status.Key Responsibilities:Maintain current knowledge of assigned plans and effectively apply...

  • Customer Service Representative

    4 weeks ago

    Bothell, WA , USA, United States Zenith American Full time

    Job Title: Customer Care Advocate, Sr.Job Summary:Zenith American Solutions is seeking an experienced Customer Care Advocate, Sr. to provide advanced customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status.Key Responsibilities:Maintain current knowledge of assigned Plan(s) and...

  • Customer Service Representative

    3 weeks ago

    Bothell, Washington, United States The Judge Group Full time

    Job Title: Customer Service Representative 1Job Summary:We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process customer purchase orders via manual entry into our ERP...

  • Customer Service Representative

    1 month ago

    Bothell, Washington, United States Ventec Life Systems Full time

    Customer Service RepresentativeWe are seeking an experienced Customer Service Representative to join our team at Ventec Life Systems. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Handle...

  • Customer Service Representative

    1 week ago

    Bothell, Washington, United States Romac Industries Full time

    Customer Service Representative IThe Customer Service Representative I role is a key position in our organization, responsible for providing exceptional customer service and support to our clients. As a member of our team, you will be the primary point of contact for customers, responding to their inquiries and resolving any issues that may arise.Key...

  • Customer Service Representative

    3 weeks ago

    Bothell, Washington, United States Arena Sports Full time

    Job OverviewArena Sports is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the face of our organization, you will be responsible for providing exceptional service to our customers, ensuring a positive experience for all who interact with us.Key ResponsibilitiesProvide outstanding customer...

  • Customer Service Representative

    4 weeks ago

    Bothell, Washington, United States Ventec Life Systems Full time

    Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Ventec Life Systems. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...

  • Customer Service Representative

    2 weeks ago

    Bothell, Washington, United States Ajilon Full time

    Ajilon **Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at Ajilon. **Key Responsibilities:** * Address member inquiries, questions, and concerns in all areas, including products, tracking numbers, and customer profiles * Verify customer billing information and shipping addresses * Function efficiently and...

  • Customer Service Representative

    4 weeks ago

    Bothell, Washington, United States Ajilon Full time

    Ajilon **Job Summary:** As a Customer Service Representative at Ajilon, you will be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and customer profiles. **Key Responsibilities:** * Verify customer billing information and shipping addresses * Function efficiently and productively...

  • Customer Service Representative

    1 month ago

    Hoover, AL, USA, United States OnTime Service Full time

    About OnTime ServiceWe are a locally owned and operated company that has been serving the community since 1975. Our mission is to provide exceptional customer service and leave a positive impact on every interaction.Job SummaryWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team. As a Customer Care...

  • Customer Service Representative

    1 month ago

    Hoover, AL, USA, United States OnTime Service Full time

    About OnTime ServiceWe are a locally owned and operated company that has been serving the community since 1975. Our mission is to provide exceptional customer service and leave a positive impact on every interaction.Job SummaryWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team. As a Customer Care...

  • Server and Customer Service Representative

    3 weeks ago

    Bothell, Washington, United States Pizza Hut Shop Full time

    **Job Summary:**We are seeking a fun and friendly Server and Customer Service Representative to join our team at Pizza Hut Shop. As a Server and Customer Service Representative, you will be responsible for providing excellent customer service, taking orders, and serving food and beverages to our customers.Responsibilities:• Provide excellent customer...