Veterinary Hospital Front Desk Coordinator
1 week ago
At Forever Vets Animal Hospital, we are seeking a highly motivated and organized Veterinary Hospital Front Desk Coordinator to join our team.
The estimated salary for this position is $45,000 - $65,000 per year, based on location and experience.
Job OverviewWe believe in providing exceptional customer service to our community, and as a Veterinary Hospital Front Desk Coordinator, you will be the first point of contact for clients. You will play a vital role in ensuring a positive experience for our clients and their pets.
Key Responsibilities:- Greet clients and answer phone calls in a professional and friendly manner.
- Prepare patient files and escort clients and patients to exam rooms.
- Receive and relay client correspondence, including procedure reminders and thank you cards.
- Update client financial records and handle payment transactions accurately.
- Maintain a clean and organized front office environment, including answering telephones and handling multi-line systems.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Minimum 1-2 years of experience in a customer-facing role, preferably in a veterinary hospital or animal care setting.
- Strong communication and interpersonal skills, with ability to work effectively in a team environment.
- Basic computer skills, including typing 30 words per minute, and familiarity with practice management software.
- Able to lift and carry records and equipment weighing up to 25 pounds, and stand for extended periods of time.
- A dynamic and supportive work environment.
- Ongoing training and professional development opportunities.
- A competitive salary and benefits package.
- The satisfaction of working in an animal care field and making a difference in our community.
We encourage individuals who share our passion for animal care and customer service to apply for this exciting opportunity.
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