Front Desk Professional

5 days ago


West Palm Beach, Florida, United States Mercedes-Benz of Palm Beach Full time

We are seeking a highly skilled and customer-focused Front Desk Professional to join our team at Mercedes-Benz of Palm Beach. This role will be instrumental in providing exceptional service to our valued customers, ensuring a seamless experience from arrival to departure.

The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to multitask with ease. If you have a passion for delivering outstanding customer experiences and working in a fast-paced environment, we encourage you to apply.

As a Front Desk Professional, you will be responsible for:

  • Answering inbound sales and service calls in a timely and professional manner
  • Operating the dealership's switchboard with efficiency and accuracy
  • Greeting customers upon arrival and exit, ensuring a warm and welcoming experience
  • Collections payments from service and parts customers

In addition to your exceptional customer service skills, you should have:

  • A high school diploma or equivalent
  • Prior experience in telemarketing and/or hospitality
  • Exceptional telephone skills and a professional voice and manner
  • Proficiency in Microsoft Office Suite (Word and Excel)
  • An ability to learn new software programs quickly

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as opportunities for growth and development within our dealership. If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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