Front Desk Team Member
1 day ago
Job Summary:
We are seeking an energetic and friendly Front Desk Agent to join our team at The Sleep Inn & Suites & Wingate by Wyndham. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.
Key Responsibilities:
- Guest Check-in/Check-out: Assist guests with checking in and out of the hotel, ensuring all necessary documents are completed and payments are processed.
- Customer Service: Respond to guest inquiries, resolve issues and complaints in a professional and courteous manner.
- Switchboard Operations: Handle switchboard duties, including answering phones, taking messages and making reservations.
- Cash Handling: Process cash transactions, balance cash at the end of each shift and maintain a high level of accuracy.
- Teamwork: Collaborate with other departments to ensure seamless guest service and resolve any issues that may arise.
Requirements:
- Education: High school diploma or equivalent required.
- Experience: 1+ year of Front Desk Agent experience preferred.
- Skills: Excellent written and verbal communication skills, ability to work in a fast-paced environment and provide exceptional customer service.
- Availability: Available to work a variety of shifts, including weekends and holidays.
About Us:
Krishna Ventures LLC is a leading hospitality company dedicated to providing exceptional guest experiences. We are committed to delivering high-quality service and exceeding our guests' expectations.
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