Front Desk Team Member

1 day ago


Panama City Beach, Florida, United States Krishna Ventures LLC Full time
Job Title: Front Desk Agent

Job Summary:
We are seeking an energetic and friendly Front Desk Agent to join our team at The Sleep Inn & Suites & Wingate by Wyndham. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.

Key Responsibilities:

  • Guest Check-in/Check-out: Assist guests with checking in and out of the hotel, ensuring all necessary documents are completed and payments are processed.
  • Customer Service: Respond to guest inquiries, resolve issues and complaints in a professional and courteous manner.
  • Switchboard Operations: Handle switchboard duties, including answering phones, taking messages and making reservations.
  • Cash Handling: Process cash transactions, balance cash at the end of each shift and maintain a high level of accuracy.
  • Teamwork: Collaborate with other departments to ensure seamless guest service and resolve any issues that may arise.


Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 1+ year of Front Desk Agent experience preferred.
  • Skills: Excellent written and verbal communication skills, ability to work in a fast-paced environment and provide exceptional customer service.
  • Availability: Available to work a variety of shifts, including weekends and holidays.


About Us:
Krishna Ventures LLC is a leading hospitality company dedicated to providing exceptional guest experiences. We are committed to delivering high-quality service and exceeding our guests' expectations.

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