Front Desk Associate

1 week ago


North Miami Beach, Florida, United States FirstService Residential Full time
Front Desk Job Description

As a Front Desk at FirstService Residential, you will be the first point of contact for residents and guests. Your role will involve greeting and checking in guests and service providers, identifying and clarifying resident needs, and providing direction and instructions. You will also be responsible for monitoring and screening messages, controlling access for authorized vendors, and developing inventories of services. This is a great opportunity to work in a dynamic and fast-paced environment, providing excellent customer service and ensuring a positive experience for residents and guests.

Key Responsibilities:
  • Meet and greet residents, check guests and service providers in and out
  • Identify and clarify resident needs and desires
  • Answer questions and give direction and instructions
  • Monitor and screen messages
  • Control access for authorized vendors
  • Develop inventories of services

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