Front Desk Representative

3 days ago


North Miami Beach, Florida, United States FirstService Residential Full time
Front Desk Associate Job Description

As a Front Desk Associate at FirstService Residential, you will be the first point of contact for members and guests, providing exceptional customer service and ensuring a positive experience for all who enter the facility.

Key Responsibilities:
  • Ensure that all members and guests are greeted with a smile and a warm welcome.
  • Verify the identification of each person entering the facility to ensure only active members are allowed access.
  • Answer phones and route calls accurately and efficiently.
  • Maintain the front desk area, ensuring it is clean and organized at all times.
  • Provide information and assistance to members and guests, answering any questions they may have.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • High school diploma or equivalent required.


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