Client Services Development Program
5 days ago
Company Overview
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Job Summary
The Client Services Development Program (CSDP) is a dynamic two-year rotational program designed to immerse you in the world of Client Services. The CSDP is a unique opportunity to gain unparalleled experience in client-facing, technical, operational, and strategy roles through four six-month rotations. As a CSDP Associate, you will play a crucial role in supporting Visa's mission to build a robust pipeline of talented Associates equipped with cross-functional knowledge and experience. You will be given comprehensive training and development opportunities, mentorship, networking platforms, community service opportunities, exposure to other Visa offices, and engagement with leadership throughout the program.
Key Responsibilities
- Support client success through client-facing, technical, operational, and strategy roles
- Gain experience in client configuration management, client readiness, technical account management, and client care
- Develop skills in data analysis, business operations, and program management
- Participate in rotational design, where Associates review and rank their preferred rotations before being matched
- Contribute to the development of technical aptitude, client centricity, operational excellence, and strategic thinking
Requirements
- Less than 2 years relevant work experience with either Bachelor's or Master's degree graduating January August 2025
- Be available to start in August no early or late start dates to ensure a common onboarding experience and development opportunities
Preferred Qualifications
- Excellent analytical abilities and proficiency in data analysis tools and software (For example: Excel, Tableau, SQL, etc.)
- Common majors: Business Administration, Management Information Systems, International Business, Management, Finance
- Passionate about a client-facing career in service
- Familiarity, experience, and interest in GenAI
- Outstanding communication and presentation skills, both verbal and written
- Strong sense of personal responsibility and accountability for delivering high-quality work
- Proclivity to provide support, mentorship, and motivation to peers
- Demonstrated leadership capabilities in professional, academic, or volunteer environments
- A global mindset and ability to work in a diverse workplace
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