Customer Service Team Lead
1 week ago
Global Channel Management is seeking a skilled Call Center Supervisor to lead our customer service team. The ideal candidate will have 2 years of experience in a call center leadership role and a strong background in customer service.
Key Responsibilities:- Recruit, train, and develop a high-performing team of customer service representatives.
- Ensure accurate and timely submission of time sheets to payroll for processing.
- Monitor attendance and quality assurance results to drive team performance.
- College degree or equivalent work experience.
- Minimum 2 years of call center experience in a leadership role.
- Strong customer service skills, including call center client processes and procedures.
- Excellent team coaching, training, facilitation, and developmental skills.
- Analytical and interpretive skills.
- Ability to work in a team environment and meet or exceed Performance Competencies.
-
Customer Service Representative
3 weeks ago
Hartford, Connecticut, United States Waterford Fire Service Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Waterford Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesAssist guests with...
-
Customer Service Representative
3 weeks ago
Hartford, Connecticut, United States Community Renewal Team Full time{"title": "Call Center Representative", "description": "Job Summary:At Community Renewal Team, we are seeking a highly skilled and customer-focused Call Center Representative to join our team. As a key member of our Energy department, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their...
-
Customer Service Agent
1 month ago
Hartford, Connecticut, United States Community Renewal Team Full timeJob OverviewWork Schedule: Monday to Friday, 8 AM to 4 PM.Our Vision"Empowering Our Community to Overcome Life's Challenges."We provide assistance to all individuals who seek our support, offering resources for both immediate necessities and long-term aspirations.Our extensive network of programs, services, and experiences fortifies individuals, families,...
-
Customer Service Representative
4 weeks ago
Hartford, Connecticut, United States Community Renewal Team Full timeJob Title: Call Center RepresentativeDepartment: EnergyFLSA Status: Non-exemptReports to: Call Center SupervisorJob Summary:The Community Renewal Team is seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service to our...
-
Customer Service Specialist
1 month ago
Hartford, Connecticut, United States Community Renewal Team Full timeJob OverviewSchedule: Monday to Friday, 8 AM to 4 PM.Our Vision"Empowering Our Community to Overcome Life's Challenges."We provide support to all individuals who reach out to us, offering resources for immediate assistance and long-term objectives.Our extensive network of programs, services, and experiences aims to strengthen individuals, families, and...
-
Customer Service Associate
2 weeks ago
East Hartford, Connecticut, United States Culligan 294VA Full time{"h1": "Customer Service Representative", "p": "At Culligan Water, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and meeting related needs. If you have a passion for delivering...
-
Customer Service Specialist
1 month ago
Hartford, Connecticut, United States Community Renewal Team Full timeJob OverviewSchedule: Monday to Friday, 8 AM to 4 PM.Our Purpose"Empowering Our Community to Tackle Life's Challenges."We provide assistance to all individuals who reach out to us, offering resources for both immediate assistance and long-term objectives.Our extensive network of programs, services, and experiences enhances the well-being of individuals,...
-
Customer Service Representative
4 weeks ago
Hartford, Connecticut, United States Hines Sudden Service Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Hines Sudden Service. As a key member of our frontline team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Customer Service: Greet and serve customers in a...
-
Customer Service Representative
3 weeks ago
Hartford, Connecticut, United States Waterford Fire Service Full timeCustomer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Waterford Hotel Group. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
East Hartford, Connecticut, United States Conduent Business Services Full timeAbout Conduent Business ServicesWe are a leading business process services company that delivers mission-critical services and solutions to Fortune 100 companies and governments. Our dedicated associates help our clients achieve exceptional outcomes for their customers and stakeholders.Job SummaryWe are seeking a skilled Customer Service Representative to...
-
Seasonal Sales Team Member
3 weeks ago
East Hartford, Connecticut, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Seasonal Sales Team Member to join our team at Michaels Stores. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of store appearance and organization.Key ResponsibilitiesCustomer Service:...
-
Customer Service Representative
4 weeks ago
Hartford, Connecticut, United States Pilot Freight Service Full timeJob Summary:Pilot Freight Services is seeking a reliable and experienced Customer Service Agent to join our team at our Windsor, CT station. As a Customer Service Agent, you will be responsible for providing exceptional customer service to all callers, answering incoming calls, and troubleshooting issues.Key Responsibilities:Frequent and accurate...
-
Lead Clinician
2 weeks ago
Hartford, Connecticut, United States Community Renewal Team Full timeJob DescriptionAt Community Renewal Team, we are seeking a highly skilled and experienced Lead Clinician to join our Clinical Services team. As a key member of our team, you will provide clinical services, including group and one-on-one counseling, to program participants. You will also provide guidance and supervision to staff Clinicians and assist the...
-
IT Service Desk Team Lead
3 weeks ago
Hartford, Connecticut, United States Infinity Enterprises Full timeAbout the Role:As the IT Service Desk Team Lead at Infinity Enterprises, you will play a crucial role in ensuring the smooth operation of our IT Service Desk. Your primary responsibility will be to oversee the team's performance, ensuring that our customers receive exceptional IT support.Key Responsibilities:Develop and implement effective resource planning...
-
Seasonal Sales Team Member
2 weeks ago
East Hartford, Connecticut, United States Michaels Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused Seasonal Sales Team Member to join our team at Michaels Stores. As a key member of our sales team, you will be responsible for delivering exceptional customer service, maintaining a well-merchandised store, and ensuring a seamless shopping experience for our customers.Key...
-
Customer Service Representative
3 weeks ago
Hartford, Connecticut, United States Waterford Fire Service Full timeAbout the Role:We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Waterford Fire Service. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Assist guests with check-ins,...
-
IT Service Desk Team Lead
2 weeks ago
Hartford, Connecticut, United States Infinity Enterprises Full timeIT Service Desk Team LeadAt Infinity Enterprises, we're revolutionizing the bike leasing industry, and we need a talented IT Service Desk Team Lead to join our team.Key Responsibilities:Lead a team of IT support specialists to provide excellent service and efficient operation of our IT Service Desk.Monitor service quality and ensure optimal service coverage...
-
Customer Service Ambassador
3 weeks ago
Hartford, Connecticut, United States Hines Sudden Service Full timeAbout This RoleYou are the face of Hines Sudden Service, the first person our customers see when they walk in the door or pull up to the drive-thru window. You are the friendly voice that greets them, making a positive impression on their experience.Key ResponsibilitiesStep Change Thinker: Needs little guidance in solving problems, taking initiative to...
-
Workers Compensation Team Lead
3 days ago
East Hartford, Connecticut, United States GB - Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Workers Compensation Supervisor to join our team at GB - Global. As a key member of our claims team, you will be responsible for leading and guiding a team of claims professionals to deliver high-quality and efficient service to our clients.Key ResponsibilitiesSupervise and lead a team of claims...
-
Customer Service Representative
4 weeks ago
East Hartford, Connecticut, United States Bramble Enterprises, LLC Full timeJob SummaryBramble Enterprises, LLC is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.Key ResponsibilitiesCustomer...