Workers Compensation Team Lead

3 days ago


East Hartford, Connecticut, United States GB - Global Full time
About the Role

We are seeking a highly skilled and experienced Workers Compensation Supervisor to join our team at GB - Global. As a key member of our claims team, you will be responsible for leading and guiding a team of claims professionals to deliver high-quality and efficient service to our clients.

Key Responsibilities
  • Supervise and lead a team of claims professionals to achieve exceptional results and meet business objectives.
  • Promote best practices and guide the team to handle claims in accordance with GB - Global's standards.
  • Drive talent development and take charge of adjuster hiring and training to foster a culture of performance and continuous improvement.
  • Effectively manage workloads and define team goals to ensure optimal efficiency and quality of service.
  • Utilize technology to enhance the team's efficiency and overall quality of service.
  • Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
  • Prioritize and develop multiple competing priorities, identify coaching opportunities, and position team members for successful development.
About You

We are looking for a candidate with:

  • Claims background in Workers Compensation, with a focus on lost-time claims.
  • Prior leadership experience is not required, but a strong track record of success in claims management is essential.
  • Jurisdictional experience in Connecticut is required.

Additionally, the ideal candidate will have:

  • A high school diploma or equivalent.
  • A minimum of 10 years of related claims experience.
  • Appropriate licenses and certifications in all states where claims are being handled.
  • Knowledge of all team member-related functions.
Benefits

As a GB - Global employee, you will enjoy a comprehensive benefits package, including:

  • Medical, dental, and vision plans.
  • Life and accident insurance.
  • 401(K) and Roth options.
  • Tax-advantaged accounts (HSA, FSA).
  • Educational expense reimbursement.
  • Paid parental leave.

Other benefits include digital mental health services, flexible work hours, training programs, and more.

About GB - Global

GB - Global is a leading provider of claims management services, dedicated to delivering exceptional results and making a positive impact in the lives of our clients and claimants. We value inclusion and diversity, and we are committed to creating a workplace where everyone feels valued and empowered to succeed.



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